Quest Diagnostics

Ms Tran was dismissive and rude.
Jul 12th, 2022

Lacking Professionalism. I wouldn't have gone there if it wasn't necessary because of my employer's HSA contribution. The health test staff didn't seem much keen to do their job. Especially during my blood test, the syringe overfilled and blood spilled down the floor ( it was not just 1 drop or 2). I am giving it 2 stars because My appointment there was early in the morning and I didn't have to wait for long.
Jun 19th, 2022

Rennetta is the best employee there , super friendly and helpful ! Best Quest location in all of Massachusetts!
May 10th, 2022

After a long day of work, I had to get some labs there and I was so lucky to have Elaine, Renata even though they closed at 5 they allowed me to get in at 5:15 and they were so nice and diligent, I even love the way that Elaine made everything so smooth and Renata has an amazing hand, I didnt even feel when she put the needle. They have so much peace, you can tell they really enjoy what they do. They made my day! By the way the guy at the entrance was very nice too, he called them to make sure they could take me,I didnt even have an appointment. Great people!
Jan 15th, 2022

This place is beyond crazy first the draw all the wrong labs no one knows the billing codes the ask you for it like your supposed to know don't come in around lunch time cause apparently they don't want to pay someone to cover cause they leave one person to staff a whole lab been sitting in a waiting room for 2 hours for a blood draw . BEYOND UNPROFESSIONAL ANS EXTREMELY UNDERSTAFFED ITS DANGEROUS to the patients.. oh let me add its now been over 2 hours waiting and I ask why ppl are being asked before those sitting I get basically reprimanded but the staff member because they are under staffed. Last week we had to do labs twice because this lab messed up the doctors order didn't know how to put it in properly because she was new with no one training her .. BEYOND UNSAFE AND uNPROFESSIONAL. if we didn't absolutely need these lab for serious health reason I would of made a a bigger deal but this place needs better training staff and professionalism cause they talk to you like your on the streets. Treat ppl with respect and you'll get it
Sep 27th, 2021