Element Hair Salon and Spa
-
50 Hood Park Dr
Boston, MA 02129
Hours
Chamber Rating
-
kelly McCormick
Mar 26th, 2024 -
Pj Schott
Beautiful salon. Friendly, efficient staff. Highly skilled colorist. Have been going to Amanda for several years. She never fails to go above and beyond. Service: Hair coloring
Feb 7th, 2024 -
Aakanksha Rana
It is important in professional world to respect someones time and inform people in advance if one cant keep appointments. I came on time for my appointment from far away, waited for 10 mins but then was told that someone else who came without appointment before me needs more time for the treatment and I was asked to reschedule to another day. Sorry not ok.
Oct 15th, 2023 -
Charles Hayes
Oct 9th, 2023 -
Lauren Lubbe
I am writing to express my extreme disappointment with the services I received at your salon recently. I had booked a leg wax, lash lift, and lash tint, and I must say that the experience fell far below my expectations. Firstly, the leg waxing was a complete letdown. Despite spending an hour on the treatment, I saw no significant hair removal. This was not only time-consuming but also frustrating, as I now need to seek another salon to rectify the situation. The technician mentioned she had used the wrong wax and proceeded to get the correct one but due to time constraints, i couldn't be there for another hour. Moreover, the lash lift failed to produce the desired effect. My lashes remain disappointingly uncurled, which is quite disheartening considering the cost of the treatment. I was particularly dissatisfied with the outcome and I have had many lash lifts from a variety of salons in the past. I must acknowledge that the lash tint was the only redeeming aspect of my visit. The tinting was well-executed, and I was satisfied with the result. I appreciate that, after raising my concerns about the leg wax, the technician offered a discount. However, I must assert that the quality of service should have been such that no compensation was necessary. Having invested a substantial amount of money in these treatments, I find myself in the unfortunate position of needing to seek corrective services elsewhere. This situation has left me feeling extremely frustrated and dissatisfied. I sincerely hope that this feedback will be taken constructively, and that steps will be taken to rectify the quality of services offered at your establishment. I believe that open communication is crucial for any business, and I trust that you will use this feedback to improve the overall customer experience. Thank you for your attention to this matter. I look forward to hearing from you regarding any steps you plan to take to address these concerns. Service: Body waxing
Oct 9th, 2023
Contact Info
Products
- COSMETICS
Services
- FACIALS
- HAIR CUTS
- HAIR STYLING
- WAXING
Questions & Answers
Q Where is Element Hair Salon and Spa located?
A Element Hair Salon and Spa is located at 50 Hood Park Dr, Boston, MA 02129
Q What is the internet address for Element Hair Salon and Spa?
A The website (URL) for Element Hair Salon and Spa is: http://elementsalonspa.net/
Q How big is Element Hair Salon and Spa?
A Element Hair Salon and Spa employs approximately 20+ people.
Q Is there a key contact at Element Hair Salon and Spa?
A You can contact Martha Hardaman.
Q What days are Element Hair Salon and Spa open?
A Element Hair Salon and Spa is open:
Sunday: 10:00 AM - 6:00 PM
Monday: Closed
Tuesday: 11:00 AM - 9:00 PM
Wednesday: 11:00 AM - 9:00 PM
Thursday: 10:00 AM - 9:00 PM
Friday: 10:00 AM - 9:00 PM
Saturday: 9:00 AM - 6:00 PM
Q How is Element Hair Salon and Spa rated?
A Element Hair Salon and Spa has a 4.8 Star Rating from 179 reviewers.
Hours
Related Categories
Ratings and Reviews
Element Hair Salon and Spa
Overall Rating
Overall Rating
( 179 Reviews )kelly McCormick on Google
Pj Schott on Google
Beautiful salon. Friendly, efficient staff. Highly skilled colorist. Have been going to Amanda for several years. She never fails to go above and beyond. Service: Hair coloring
Aakanksha Rana on Google
It is important in professional world to respect someones time and inform people in advance if one cant keep appointments. I came on time for my appointment from far away, waited for 10 mins but then was told that someone else who came without appointment before me needs more time for the treatment and I was asked to reschedule to another day. Sorry not ok.
Charles Hayes on Google
Lauren Lubbe on Google
I am writing to express my extreme disappointment with the services I received at your salon recently. I had booked a leg wax, lash lift, and lash tint, and I must say that the experience fell far below my expectations.
Firstly, the leg waxing was a complete letdown. Despite spending an hour on the treatment, I saw no significant hair removal. This was not only time-consuming but also frustrating, as I now need to seek another salon to rectify the situation. The technician mentioned she had used the wrong wax and proceeded to get the correct one but due to time constraints, i couldn't be there for another hour.
Moreover, the lash lift failed to produce the desired effect. My lashes remain disappointingly uncurled, which is quite disheartening considering the cost of the treatment. I was particularly dissatisfied with the outcome and I have had many lash lifts from a variety of salons in the past.
I must acknowledge that the lash tint was the only redeeming aspect of my visit. The tinting was well-executed, and I was satisfied with the result.
I appreciate that, after raising my concerns about the leg wax, the technician offered a discount. However, I must assert that the quality of service should have been such that no compensation was necessary.
Having invested a substantial amount of money in these treatments, I find myself in the unfortunate position of needing to seek corrective services elsewhere. This situation has left me feeling extremely frustrated and dissatisfied.
I sincerely hope that this feedback will be taken constructively, and that steps will be taken to rectify the quality of services offered at your establishment. I believe that open communication is crucial for any business, and I trust that you will use this feedback to improve the overall customer experience.
Thank you for your attention to this matter. I look forward to hearing from you regarding any steps you plan to take to address these concerns. Service: Body waxing
Overall Rating
Overall Rating
( 179 Reviews )Write a Review
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