The Upton

The Clare room at the Upton was the perfect place for my daughter and my visit to Boston. The location is simply awesome - so many restaurants, shops and sights within a quick walk. The room was comfortable, bright and clean. It had old house quirks, but we like that. Are entire stay was delightful and I definitely would stay there again.
Apr 7th, 2024

It was a great stay and there was everything we needed, including utensils, a toaster, dishwasher, bowls, and more. The neighbors/residents in the building were super kind as well. Close to the train station and a 20-min walk from Newbury as well! Thank you!
Dec 23rd, 2023

I enjoyed my stay in The Upton very much, the Clare suite was cozy, perfect to regain energy after a long day spent exploring Boston. It was well-equipped, spacious with gorgeous views, the neighbourhood was lovely too. If you like walking, you can get to the city center within 30 minutes, otherwise you can use the nearby subway station. I appreciate the communication with the hosts too, Olivia and Laura were kind and made sure I had everything I needed. I will gladly revisit this place in the future.
Oct 29th, 2023

Gorgeous, comfortable, and well located! I stayed in the Upton suite and could not have been happier. Its a beautiful old building thats had some updates, but still retains a ton of character. Its in a great location, and as a solo female traveler I felt safe here. Easy check in, and great communication with the owners. Will absolutely stay here again!
Oct 19th, 2023

Reserved a reservation around early October for a stay in this place off of the website opposed to Airbnb due to cheaper price (our mistake). I am active duty military and around this time was when the government was close to shutting down, not receiving funding until a day before our stay. To make matters worse, I received orders to a mandatory military training overlapping with the trip a week before we had our trip booked. We reached out to the owners regarding a cancellation and though it was very slow responses we did come to an agreement that if it was booked for our dates we would be refunded, which we thought was fair. We kept tabs on the booking and it was scooped up within a day or two. We reached out regarding the refund and crickets. After a few days of trying to get in contact we finally got a response to which they stated they were refunding $600 of $1200 which was not the agreement set in place. Not only did they take our money for the stay we gave up, they made money off of the new guests at a higher rate!!! The host then stated she was helping us out by giving us any money back at all and a full refund was never in the cards. One of the worst experiences ive had with a hotel in regards to customer service.
Nov 26th, 2023