CVS

Apr 4th, 2024

Store never seems to have anything I need in stock. I always have to go somewhere else. Hopefully they can fix this!
Dec 17th, 2023

Phone number is incorrect - leads to a "this number does not exist" error, which makes it difficult to prescribe medications.
Dec 11th, 2023

They had everything I needed for my cold I caught
Dec 8th, 2023

My experience with CVS Pharmacy this morning was unexpectedly positive. My first visit to this particular location was prompted by the need for a hard-to-find medication, unavailable at my regular CVS.Attempts to reach a tech/PharmD at my usual pharmacy (Morrissey Blvd) were unsuccessful, leading me to contact this store on a whim. The response was prompt, and the tech/PharmD not only addressed my issue but also proactively offered to coordinate with the other CVS to transfer my prescription manually. The follow-through was impressive, with a notification arriving in a short 30 minutes to inform me the prescription was ready for pickup. Upon arrival, I encountered an issue with insurance coverage. It's always feels a bit awkward / disruptive to staff when checkout is halted for insurance re-verifications or discount card applications. However, the woman here (Sydney I think) managed the situation with such grace and a smile, diligently working the system to save me over $500 while nicely directing a vaccine appointment to take a seat Most importantly, she didnt make me feel burdensome. This store seems to defy the apparent trend of understaffing across the CVS pharmacy network, boasting a team of friendly, efficient technicians and pharmacists. And the meds look organized on the shelvesnot true at many stores. It's clear that with sufficient support from CVS corporate and the recruitment of exceptional staff members like Sydney, CVS has the potential to retain customers who might otherwise turn to alternatives like Amazon, driven by frustration.
Mar 23rd, 2024