MGH Charlestown HealthCare Center

Extremely polite and helpful workers at front desk. Dr.s, Nurses and entire staff take very good care of you.
Nov 25th, 2023

I have two day trying to get my glasses. They always close before the time. This is my last time buying glasses at this store. Next time I need to go somewhere else.
Sep 12th, 2023

We are new to the area. My partner was hit by a car nearby, and this was the closest medical facility I found. The front desk was incredibly rudetelling us to not bother because we werent already patients. They didnt ask if he could walk or what his injuries were, and we had to ask multiple times just to consult with a nurse before trying to drive to another facility. The front desk told me the nurse wouldnt do anything, and it ended with one woman screaming at me as we left the facility. I think this exchange speaks for itselfyou can do better than going here.
Jul 1st, 2023

The best clinic in Charleston
Oct 2nd, 2022

Abysmal communication. Time sensitive and important messages on patient gateway are viewed by staff and then ignored for weeks. My doctor no-showed a telehealth visit until I called and the front desk said theyd get her on the ball. They canceled an appointment I had booked and awaited for months without notifying me because I didnt upload my new insurance card *before* the appointment. I have never felt well cared for while a patient at this clinic and I strongly recommend looking elsewhere for primary care.
May 27th, 2022