Boston Children's Hospital

Best hospital in the world for kids!
Apr 4th, 2024

Apr 3rd, 2024

This hospital is only for millionaires. Regular people are not able to afford the cost. My daughter has acne issue on her face and visited a doctor in Boston Children's hospital. It is a regular visit, not emergent. The doctor visit only took about 15 minutes and no lab test was scheduled. However, two weeks later I was astounded by the amount they charge for this visit: $769.97!!! This is almost 2 folds higher than similar doctor visit of other clinics or hospitals based on our prior experience. I called the hospital finance office and reminded them that this is just regular doctor visit and no lab test was conducted. But they told me that this is the basic charge the hospital will collect for each regular visit. $767.97 for a 15 min visit!!! I believe only millionaires can afford to visit the doctors in this hospital.
Apr 3rd, 2024

I am a former employee AND a parent who has a child with chronic illness who gets care here. There are some stellar clinicians who are both brilliant and kind, but I've mostly had terrible experiences here with doctors who rush us out and talk down to us during visit, and nurses or assistants who are simply rude. I get why they are #1 in the nation, but I think it's gone to their heads because they don't all treat parents and your child as patients who need care and kindness, especially our little ones. I just had a nurse talk down to me for asking a simple question for clarification. Side note, as an employee, the MDs were awful to administrative staff. Treated us like garbage or personal assistants. As a parent, I thought it would be different, but I dread getting care for my child here and will likely be switching to MGH soon based on feedback from other parents.
Mar 31st, 2024

If my child were suffering from a rare disease or needed highly specialized care, I would choose Children's. But for any type of routine care (e.g., broken bone, labwork), I now avoid it at all costs. Children's charges outrageous prices for routine care. We just got a bill of $800 for labwork (after insurance) for our son who fainted multiple times in school. This was for a metabolic panel + ferritin test. Basic labwork. The markup is INSANE. I know what a ferritin test costs. The markup on that test alone was about 60x unit cost. Same experience with a broken arm. We paid thousands, including hundreds of dollars for a splint that costs $25 on Amazon. Wait. There's more. We have now gone there 3x for a broken bone. They take an X-ray on the day of the break and give us a splint. Then they schedule the cast for a few days later when swelling has gone down. Good so far. On the day when we show up for the cast, they want another X-ray. X-rays cost us over $1,000 each time they do one. Why on earth would he need another 3 days later? Each time this happens I push back and they admit "well, we really don't need it." Why?? They do this because Children's is a business first, hospital second. They will run any test, lab, visit possible to take your money. I will never go to Children's nor recommend it to anyone unless the specialty absolutely cannot be found elsewhere.
Mar 30th, 2024