Anderson 1Stop Mobile Detailing

These guys were awesome! I was able to get a same-day mobile appointment and they were very communicative and did a great job.
May 15th, 2023

I booked twice with this company, once online and once over the phone, and no one showed up to detail my car either time
Jan 27th, 2023

At the end of the day, I always want to give the benefit of the doubt, so it's very possible Ivan / the company had some stuff going on the past few weeks. I was looking into some options for interior detailing in Boston, and was very excited when I found Anderson 1 Stop - the service descriptions were clear, website was easy to use and book an appointment with, and there were plenty of good reviews. When I looked on a Saturday morning, I was surprised to find a 6pm time slot available on the weekend, but decided to go for it. As 6pm got closer, I started to feel a bit nervous about my $99 pre-payment decision, since I had yet to receive confirmation for my appointment. Nobody showed up at 6, so I called, called again, and could not get an answer nor leave a message. I started kicking myself for paying ahead of time for a service that does not even list a physical address, pretty sure at this point that I had gotten scammed. I dug up an alternate phone number on the internet, and a woman picked up who informed me Ivan probably had not seen the appointment request come through. She assured me I wouldn't be charged and that Ivan would call me back to set another appointment up. The pending $99 charge did not go through as promised, but no phone call back for several days. For some reason (too emotionally invested at this point?), I decided to try booking another appointment, this time a bit further out. Sadly, 6:30pm Wednesday evening rolled around, nobody showed, nobody picked up, and nobody has returned the voicemail that I was strangely now able to leave. To summarize, this place is not a scam, but it seems like they're setting themselves up for negative customer experiences by advertising time slots that may not be honored and failing to follow up if appointments are missed.
Oct 28th, 2022

Ivan detailed the interiors of two cars for us. He did a fantastic job and was incredibly thorough. We will absolutely use him again. Highly recommend for anyone looking for convenient service at home.
Jul 17th, 2022

Our car was in need of a serious cleaning inside and out. We have two dogs and a 9 month old baby and had a recent road trip, so we had dog hair, spilled coffee and cheerios littering our interior. Ivan did an amazing job getting all of the mess out. Every nook and cranny was cleaned and the outside was truly sparkling in the sunlight. We have had the car cleaned before, but I do not think our vehicle has been this clean since we drove it off the lot. It was so easy and convenient because he came to our condo in Charlestown. We will use Anderson 1Stop Mobile Detailing again! I highly recommend. Services: Auto detailing, Auto interior vacuuming, Full body wash
Jul 1st, 2022