Flair Boston

The staff was so friendly, knowledgable, and attentive! I had a great experience here, and would definitely recommend it to any bride to be who is looking for their perfect dress.
Mar 28th, 2024

The BEST place in Boston to get your wedding dress hand-downs. I went into my appointment thinking I knew everything about colors, and designs. Kaitie told me to sit-down and trust her. Which is something I wasn't used to. Wow am I glad that I did! She put me in a dress that was opposite of what I was thinking originally. Thank you, Kaitie and Flair team for giving me the dress of my dreams. I can't wait to cry all over again wearing it on my wedding day!
Mar 22nd, 2024

I went to Flair last month & the experience was more than I could have ever ask for! My consultant, Lauren, was so amazing! She was very knowledgeable on the gowns, professional, so positive, and really made me feel special. I highly recommend this bridal shop because it was clean, had friendly staff, and a ton of gowns to choose from!
Mar 13th, 2024

Amazing experience with Katie trying on dresses with my mom for my first time trying dresses. I got engaged in Jan 2024 and shopped a month later in Feb 2024 am getting married in November 2024 and found out very quickly upon arrival that I needed a dress ASAP given the ~ 9 month lead time but didn't find the experience to be pushy or sales-y. Within an hour I fully had my dress and felt so confident and happy with my choice - I really appreciated how Katie respected my budget (no dresses in the room above my range!). I ended up with a dress from Kelly Faetanini I absolutely ADORE - a designer I had never heard of before and was convinced I would end up with Jenny Yoo when I came in. The dress even came in custom measurements (bust made in a different size than waist/hips) to minimize alternations. I love that my dress is more niche and I won't have a dress I've seen all over Pinterest and Instagram. All of my friends have spent 10-15k + on dresses from "trendy expensive" brands like Galia Lahav, Ines Di Santo, Berta and Danielle Frankel and told me alterations cost 5k+ and I am thrilled to have found Flair and spent 1/10th of what I thought I would and hopefully will need minimal alterations - THANK YOU xx
Mar 8th, 2024

Flair was uncommunicative when my wedding dress was delayed due to production issues, and I had many stressful months trying to deal with them. It is now many months after my wedding, and although my dress was beautiful and everything worked out okay in the end, I simply did not have a great experience with Flair. My dress took 13 months to arrive (6 months after the original estimated arrival date that Flair gave me). In those 6 months, no one at Flair bothered to email, call, or text me to even say that the dress was delayed. My understanding is the original associate I worked with at Flair left after selling me the dress, and no one at Flair picked up the pieces afterwards. About 1-2 months after the original date I was given (which was already 7 months after I placed the order), I called, was informed about the delay, and was given another estimated date in 2 more months. I was also told that someone would definitely keep me updated on the situation and follow up with me if anything changed. I did not hear anything after the second date passed, and had to call again, was given a new date now another 2 months later, and was again told that someone would keep in touch with me. After those months passed, I still had heard nothing and had to call yet again. I was then told that they would be getting a tracking number soon (I guess no one bothered to get in touch with me about that?), and I finally managed to set a date at that point to pick up my dress after that. I had to call Flair at every junction, after every missed deadline. It was extremely frustrating for such an expensive purchase, and for an already stressful time. I understand the delay was not Flair's fault, but even a singular phone call or email that I did not have to initiate would have been a nice gesture.
Mar 8th, 2024