Lipstick

Have shopped here for years as I have 4 daughters. Just tried to make an exchange with tags on and in bag. I misplaced the receipt, unfortunately and was hoping for a merchandise credit and the product was still on rack so clearly it was recently purchased. Sales associate barely looked up from her face time call to say she couldnt even do that. Last time I will shop there - plenty of other options on Newbury!
Apr 9th, 2024

I love everything Ive bought here! Such unique and versatile styles. The employees are super sweet as well!
Oct 24th, 2023

Jul 11th, 2023

I have been to this store twice now and had a great experience both times. Very nice customer service and not too overbearing, which is a hard balance to strike in such a small space. The space is small but they make good use of it and it doesnt feel cramped, at last in the times Ive visited. My favorite part is that they seem to feature a lot of unique, eclectic items. They are very deliberate in making sure you understand their admittedly strict return policy. No refunds, only exchanges or store credit. I saw some negative reviews about that policy but... meh. Theyre a small business and they have to take some measures to make sure they make money. And when the clothes are this cute, I wouldnt doubt that they would otherwise be purchased for events and then returned. If these reviews concern you, I recommend either stopping by the store and seeing if you can find something youre certain you wont return. Or if you cant be that certain, get a feel for the store so you know if youd be okay with store credit. My only critique is that while most of the dresses (and other items too I assume, but I noticed specifically with dresses) are priced similarly, the quality between them can vary pretty drastically. So there are plenty of good buys to find in this store if you know what to look for.
Dec 22nd, 2022

Apr 19th, 2022