Cambridge Savings Bank
-
1 Thompson Square
Boston, MA 02129 - 617-398-5700
Hours
Chamber Rating
-
John Duffy
Feb 29th, 2024 -
S M
Excellent experience every time! Katie is amazing!
Jan 4th, 2024 -
Pran Mukherjee
At 4:12 PM, the ATM ate my bank card and a check. It froze stone cold dead. The Exit button on the screen didn't work. The Cancel button on the physical console didn't work. The phone hard-line next to the ATM didn't have so much as a dial-tone. When I called the main bank number on my cell phone, after being on hold for over 12 minutes the guy told me "you can just try pulling your card out". Like I hadn't tried that before. It locks the cards in. He put me back on hold. Long story short, I was there on the phone for almost 1.5 hours and was eventually told that there was nothing to be done. My card remained in the machine. My check remained in the machine. I'm done with this bank. Their products aren't great, their service to date has been mediocre, their locations aren't wide-spread enough, and this debacle is the last straw. If it were 3 AM on a weekend I could see that maybe I'd have to suck it up once their four layers of redundant backup all failed (seriously, how incompetent is that?!), but it was 4:12 on a weekday and they still took well over an hour to tell me they couldn't do anything. I have no idea if I'm getting that money back, but they're certainly losing my business when I clean out my accounts.
Nov 21st, 2019 -
mario castro
Great service this is a really good bank.
Jun 15th, 2019 -
Jenae Ricci
Great bank, everything is so easy to do and the people who work there are amazing. So helpful and accommodating.
Mar 17th, 2019
Contact Info
- 617-398-5700
Questions & Answers
Q What is the phone number for Cambridge Savings Bank?
A The phone number for Cambridge Savings Bank is: 617-398-5700.
Q Where is Cambridge Savings Bank located?
A Cambridge Savings Bank is located at 1 Thompson Square, Boston, MA 02129
Q What is the internet address for Cambridge Savings Bank?
A The website (URL) for Cambridge Savings Bank is: https://www.cambridgesavings.com/
Q How big is Cambridge Savings Bank?
A Cambridge Savings Bank employs approximately 20+ people.
Q What days are Cambridge Savings Bank open?
A Cambridge Savings Bank is open:
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 4:00 PM
Saturday: 9:00 AM - 12:00 PM
Sunday: Closed
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Q How is Cambridge Savings Bank rated?
A Cambridge Savings Bank has a 4.3 Star Rating from 6 reviewers.
Hours
Ratings and Reviews
Cambridge Savings Bank
Overall Rating
Overall Rating
( 6 Reviews )John Duffy on Google
S M on Google
Excellent experience every time! Katie is amazing!
Pran Mukherjee on Google
At 4:12 PM, the ATM ate my bank card and a check. It froze stone cold dead. The Exit button on the screen didn't work. The Cancel button on the physical console didn't work. The phone hard-line next to the ATM didn't have so much as a dial-tone. When I called the main bank number on my cell phone, after being on hold for over 12 minutes the guy told me "you can just try pulling your card out". Like I hadn't tried that before. It locks the cards in. He put me back on hold. Long story short, I was there on the phone for almost 1.5 hours and was eventually told that there was nothing to be done. My card remained in the machine. My check remained in the machine. I'm done with this bank. Their products aren't great, their service to date has been mediocre, their locations aren't wide-spread enough, and this debacle is the last straw. If it were 3 AM on a weekend I could see that maybe I'd have to suck it up once their four layers of redundant backup all failed (seriously, how incompetent is that?!), but it was 4:12 on a weekday and they still took well over an hour to tell me they couldn't do anything. I have no idea if I'm getting that money back, but they're certainly losing my business when I clean out my accounts.
mario castro on Google
Great service this is a really good bank.
Jenae Ricci on Google
Great bank, everything is so easy to do and the people who work there are amazing. So helpful and accommodating.
Overall Rating
Overall Rating
( 6 Reviews )Write a Review
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