Uno Auto Repair
-
128 Cambridge St
Boston, MA 02129 - 617-241-0770
Hours
Chamber Rating
-
Jose miguel Estrella dias
They do a Good and Clean Job
Nov 8th, 2023 -
CRAVES MUSIC
Dont go here got my breaks done here, worst decision ever waste of money
Aug 7th, 2023 -
David E. Kling
Had a flat tire. Drove the car into their garage. They identified the leak and plugged the hole immediately. Great service! Service: Tires
Aug 3rd, 2023 -
AndroidAndrew
Jan 24th, 2023 -
Megen Valentn West
Called Uno Auto Repair on Saturday, September 24, 2022, and inquired if someone could take a look at our car as we thought it was either a battery or an alternator problem. The person who answered the phone said sure, and to bring the car at noon. So we did. We were greeted outside by a friendly mechanic who clearly stated nothing would be charged in order to determine whether our vehicles issue was with the battery or with the alternator. We gave him our key and we took the car upstairs and left. A couple of hours later we received a phone call from the manager of this auto repair shop, Roberto Martinez. Roberto started saying that he needed to install a special battery, the same special battery I use in my wife and my daughters cars, and that it would not be ready until Monday, and there was nothing wrong with the alternator. Every time I try to speak to him about getting the battery ourselves and saving him the hassle of garaging our car for several days he interrupted me and it didnt seem like he understood what I was saying. So I had my husband call him back. He told my husband it was going to be over $400 for a special battery, for a 2000 Volvo ( dealership quoted $200). He became enraged that my husband was suggesting we pay him for labor and bring him the battery today to save everybody time and money and said come and get the car right now. When we came to get the car, he refused to start it for us so we need to leave and go get a jump pack and then come back to start the car. Then he demanded that we give him his business card back because he told us to never come anywhere near his shop again. The mechanic who originally greeted us was also agreeing that it would be no problem for us to pick up the battery and bring it to them and still pay for the cost of labor, but said that his boss, Roberto, refused. My husband directly asked Roberto, so youre trying to overcharge us for the battery because this is how you run your shop? He said yes it is. We tried to give the mechanic cash to say thank you for ascertaining the problem and let him know we appreciate it, but he started shouting dont give him (the mechanic) anything!. The mechanic brought our car downstairs for us after we started it and we handed him some cash to say thank you and we are definitely not ever going back there. From what it seems like, they have really great mechanics and the worst boss Ive ever met. Dont give this guy any money.
Jan 11th, 2023
Contact Info
- 617-241-0770
Questions & Answers
Q What is the phone number for Uno Auto Repair?
A The phone number for Uno Auto Repair is: 617-241-0770.
Q Where is Uno Auto Repair located?
A Uno Auto Repair is located at 128 Cambridge St, Boston, MA 02129
Q What days are Uno Auto Repair open?
A Uno Auto Repair is open:
Wednesday: 9:00 AM - 6:00 PM
Thursday: 8:30 AM - 6:00 PM
Friday: 8:30 AM - 6:00 PM
Saturday: 9:00 AM - 6:00 PM
Sunday: Closed
Monday: 8:30 AM - 6:00 PM
Tuesday: 8:30 AM - 6:00 PM
Q How is Uno Auto Repair rated?
A Uno Auto Repair has a 4.0 Star Rating from 16 reviewers.
Hours
Ratings and Reviews
Uno Auto Repair
Overall Rating
Overall Rating
( 16 Reviews )Jose miguel Estrella dias on Google
They do a Good and Clean Job
CRAVES MUSIC on Google
Dont go here got my breaks done here, worst decision ever waste of money
David E. Kling on Google
Had a flat tire. Drove the car into their garage. They identified the leak and plugged the hole immediately. Great service! Service: Tires
AndroidAndrew on Google
Megen Valentn West on Google
Called Uno Auto Repair on Saturday, September 24, 2022, and inquired if someone could take a look at our car as we thought it was either a battery or an alternator problem. The person who answered the phone said sure, and to bring the car at noon. So we did. We were greeted outside by a friendly mechanic who clearly stated nothing would be charged in order to determine whether our vehicles issue was with the battery or with the alternator. We gave him our key and we took the car upstairs and left. A couple of hours later we received a phone call from the manager of this auto repair shop, Roberto Martinez. Roberto started saying that he needed to install a special battery, the same special battery I use in my wife and my daughters cars, and that it would not be ready until Monday, and there was nothing wrong with the alternator. Every time I try to speak to him about getting the battery ourselves and saving him the hassle of garaging our car for several days he interrupted me and it didnt seem like he understood what I was saying. So I had my husband call him back. He told my husband it was going to be over $400 for a special battery, for a 2000 Volvo ( dealership quoted $200). He became enraged that my husband was suggesting we pay him for labor and bring him the battery today to save everybody time and money and said come and get the car right now. When we came to get the car, he refused to start it for us so we need to leave and go get a jump pack and then come back to start the car. Then he demanded that we give him his business card back because he told us to never come anywhere near his shop again. The mechanic who originally greeted us was also agreeing that it would be no problem for us to pick up the battery and bring it to them and still pay for the cost of labor, but said that his boss, Roberto, refused. My husband directly asked Roberto, so youre trying to overcharge us for the battery because this is how you run your shop? He said yes it is. We tried to give the mechanic cash to say thank you for ascertaining the problem and let him know we appreciate it, but he started shouting dont give him (the mechanic) anything!. The mechanic brought our car downstairs for us after we started it and we handed him some cash to say thank you and we are definitely not ever going back there. From what it seems like, they have really great mechanics and the worst boss Ive ever met. Dont give this guy any money.
Overall Rating
Overall Rating
( 16 Reviews )Write a Review
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