Devon Lane Power Equipment

Jan 27th, 2024

Great people, great work, mechanic really knows his stuff. A return trip was my own stupidity, thankfully they didn't charge for the return trip even though I'm a believer that stupidity is billable.
Jan 1st, 2024

Left my blower there for "2 weeks". It was stalling when hot. I was VERY clear about that. After 2 weeks it wasn't done. After a month "we haven't looked at it yet". Literally an hour after I hung up they call; "it's all set, sorry". It started when I picked it up, they said it runs fine, went to a job and WADDYAKNOW! It stalled after 10 minutes! Took my money and lied straight to my face. Go to hell. Are there any competent shops in central MA anymore? EDIT- The manager left me a message. Their jittery service writer didn't even write what I told him on the ticket, which I'm not surprised at. "Sounds like you put the wrong carb on" and that's what he wrote! I left a message with much stronger words than go to hell. After managing a car dealership for years I don't tell mechanics what I think is wrong. I tell them the symptoms and what I've done. This is my experience. Do what you want with your equipment. I'm never going here again.
Nov 3rd, 2023

Jul 14th, 2023

Jun 24th, 2023