Gisela Velez, M.D., M.P.H.
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190 Groton Rd STE 240
Ayer, MA 01432 - 978-772-4000
Hours
Chamber Rating
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Cy Ashley Webb
If you are looking for an eye exam, try somewhere else. Other than Jonathon, who politely and efficiently checked me in, this place was a bad experience. I waited 1.5 hours and still didn't see a doc. I had to walk out. I repeatedly asked if it was likely I'd be out of there by 1:00, but all I heard was "I don't know." Costco in Nashua has an optical department - it may not be the best, but I bet they can put me in glasses until I find a doctor who sees patients instead of just charging them. These people are only in it for the money. Patients deserve more.
Jan 22nd, 2023 -
Libby McCarthy
Terrible time management. Every time we come here we wait and wait and wait. Last time we came in, a woman had been in the waiting room for 3 HOURS before even being called back to begin the whole process!! That is unacceptable and just down right rude. Have some consideration. Obviously emergencies happen, but keep your clients informed and allow them to reschedule if the wait is going to be that long. Schedule less patients in a day! Its not rocket science! Right now it is 11:53 and we are still waiting to see the doctor for a 9:30 appt. I will never be coming here again. However, the nurse, Shannon, was super nice and patient with my mother. The staff at the desk is also courteous and helpful. The doctor herself seems great, but its just rude to make people wait so long.
Mar 3rd, 2022 -
Kim E
Dr. Velez saved my husband's sight. She is an amazing surgeon and really knows her stuff. Her staff are friendly, knowledgeable and very helpful. She has always been available for immediate follow up whenever we have needed it.
Jan 8th, 2022 -
Karlamil Torres
Feb 16th, 2021
Contact Info
- 978-772-4000
Questions & Answers
Q What is the phone number for Gisela Velez, M.D., M.P.H.?
A The phone number for Gisela Velez, M.D., M.P.H. is: 978-772-4000.
Q Where is Gisela Velez, M.D., M.P.H. located?
A Gisela Velez, M.D., M.P.H. is located at 190 Groton Rd STE 240, Ayer, MA 01432
Q What is the internet address for Gisela Velez, M.D., M.P.H.?
A The website (URL) for Gisela Velez, M.D., M.P.H. is: http://valleyeyephysicians.com/
Q What days are Gisela Velez, M.D., M.P.H. open?
A Gisela Velez, M.D., M.P.H. is open:
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Q How is Gisela Velez, M.D., M.P.H. rated?
A Gisela Velez, M.D., M.P.H. has a 3.0 Star Rating from 4 reviewers.
Hours
Ratings and Reviews
Gisela Velez, M.D., M.P.H.
Overall Rating
Overall Rating
( 4 Reviews )Cy Ashley Webb on Google
If you are looking for an eye exam, try somewhere else. Other than Jonathon, who politely and efficiently checked me in, this place was a bad experience. I waited 1.5 hours and still didn't see a doc. I had to walk out. I repeatedly asked if it was likely I'd be out of there by 1:00, but all I heard was "I don't know." Costco in Nashua has an optical department - it may not be the best, but I bet they can put me in glasses until I find a doctor who sees patients instead of just charging them. These people are only in it for the money. Patients deserve more.
Libby McCarthy on Google
Terrible time management. Every time we come here we wait and wait and wait. Last time we came in, a woman had been in the waiting room for 3 HOURS before even being called back to begin the whole process!! That is unacceptable and just down right rude. Have some consideration. Obviously emergencies happen, but keep your clients informed and allow them to reschedule if the wait is going to be that long. Schedule less patients in a day! Its not rocket science! Right now it is 11:53 and we are still waiting to see the doctor for a 9:30 appt. I will never be coming here again. However, the nurse, Shannon, was super nice and patient with my mother. The staff at the desk is also courteous and helpful. The doctor herself seems great, but its just rude to make people wait so long.
Kim E on Google
Dr. Velez saved my husband's sight. She is an amazing surgeon and really knows her stuff. Her staff are friendly, knowledgeable and very helpful. She has always been available for immediate follow up whenever we have needed it.
Karlamil Torres on Google
Overall Rating
Overall Rating
( 4 Reviews )Write a Review
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