Enterprise Rent-A-Car
-
213 College St
Amherst, Massachusetts 01002 - (413) 259-1188
- Website
Hours
Chamber Rating
-
H J
Feb 28th, 2024 -
John Nelson
I needed to rent a car while mine was protractedly stuck in a body shop being repaired. This ultimately involved numerous rental extensions (insurance company covering the rental wasn't great at communicating), a rental car switch when I requested to upgrade to a slightly better car, and a complicated/last minute/rescheduled vehicle drop off at a geographically closer enterprise location. Tom at the Amherst Enterprise location expertly guided me through the entire process, and was considerate, communicative (in a timely fashion) and resourceful with various options and ideas. It is equal parts refreshing and (increasingly) rare to witness and receive customer service at this exceptional level. I would recommend using this Enterprise location to anyone who needs a rental.
Jan 16th, 2024 -
Youjin Lee
We reserved a car a week in advance, only to find out the day before that it was unavailable. They were unapologetic and didn't provide a viable solution. I doubt I can rely on them for future trip planning.
Oct 7th, 2023 -
Emad Mady
Sep 23rd, 2023 -
Craig P
Shout out Tom a true asset!
Aug 23rd, 2023
About
Enterprise Rent-A-Car
Enjoy clean, sanitized vehicles and a low-touch rental process with Enterprise Rent-A-Car in Amherst. No matter when or where you want to start your next adventure, when you're ready, we're ready to fill your car rental needs at one of our 7,000+ locations in nearly 100 countries and territories.
Services
- Car Rental
- Rental Cars
- Rent a Car
- Van Rental
- Auto Rental
- Luxury Car Rental
- Airport Pick Up
Brands
- Car Rental
- Rental Cars
- Rent a Car
- Van Rental
- Auto Rental
- Luxury Car Rental
Languages
- English
Payment Methods
- AMERICANEXPRESS
- CASH
- CHECK
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for Enterprise Rent-A-Car?
A The phone number for Enterprise Rent-A-Car is: (413) 259-1188.
Q Where is Enterprise Rent-A-Car located?
A Enterprise Rent-A-Car is located at 213 College St, Amherst, Massachusetts 01002
Q What is the internet address for Enterprise Rent-A-Car?
A The website (URL) for Enterprise Rent-A-Car is: https://www.enterprise.com/en/car-rental-locations/us/ma/amherst-college-st-4847.html?mcid=yext:245709
Q How big is Enterprise Rent-A-Car?
A Enterprise Rent-A-Car employs approximately 20+ people.
Q What days are Enterprise Rent-A-Car open?
A Enterprise Rent-A-Car is open:
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Q How is Enterprise Rent-A-Car rated?
A Enterprise Rent-A-Car has a 4.1 Star Rating from 119 reviewers.
Hours
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Ratings and Reviews
Enterprise Rent-A-Car
Overall Rating
Overall Rating
( 119 Reviews )H J on Google
John Nelson on Google
I needed to rent a car while mine was protractedly stuck in a body shop being repaired. This ultimately involved numerous rental extensions (insurance company covering the rental wasn't great at communicating), a rental car switch when I requested to upgrade to a slightly better car, and a complicated/last minute/rescheduled vehicle drop off at a geographically closer enterprise location. Tom at the Amherst Enterprise location expertly guided me through the entire process, and was considerate, communicative (in a timely fashion) and resourceful with various options and ideas.
It is equal parts refreshing and (increasingly) rare to witness and receive customer service at this exceptional level. I would recommend using this Enterprise location to anyone who needs a rental.
Youjin Lee on Google
We reserved a car a week in advance, only to find out the day before that it was unavailable. They were unapologetic and didn't provide a viable solution. I doubt I can rely on them for future trip planning.
Emad Mady on Google
Craig P on Google
Shout out Tom a true asset!
Overall Rating
Overall Rating
( 119 Reviews )Write a Review
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