Rita's Italian Ice & Frozen Custard

Jul 1st, 2023

The perfect break for a buzzness trip
Jun 21st, 2023

The staff is extremely friendly and they seem to keep the line moving, however....god forbid you GrubHub/DoorDash or have any reason to call them you will NEVER get anyone on the phone so good luck if you run into any issue. 4 Stars because on multiple occasions I could not get anyone on the phone, including recently they gave my DoorDasher the wrong order and the driver and I could not get anyone on the phone. I am convinced the line actually goes nowhere, after selecting the location then selecting #3 for a associate you get a voicemail saying not available.
Mar 9th, 2023

Just leaving from this location, one of the young ladies was rude. Worst customer service ever. McDonalds customer service is better. I asked for a sundae twist and she said everything we have posted up is what we have while waving her hands all in the air, who does that. She should not be working there. Update: The rude young lady is no longer there and the customer service is a lot better
Oct 19th, 2022

Love it, hate they close for the winter; look forward to them opening in the spring
Oct 5th, 2022