CVS

On multiple occasions this CVS location has refused to fill my albuterol rescue inhaler because they say it is not covered by my insurance. They routinely have said that they will not fill it despite it being a rescue inhaler. I have been out of this medication for over 2 weeks. At this point I am going to try my luck with not having this medication until I move to an area with competent healthcare providers.
Apr 7th, 2024

Worst pharmacy staff ever.
Feb 26th, 2024

This cvs pharmacy staff have some bad attitudes, they have bad service, dont even explain well and get annoyed when asked questions, I use a good tone , and I dont like complaining, but this time is different, this white lady and black lady have bad attitude, like if they dont like doing there jobs bad customer service.
Feb 18th, 2024

Have used this pharmacy several times as they have a drive thru pick up window. Its always a looong wait, but today they initially refused to fill an antibiotic for my son because were so busy and they were telling everyone to come back on Monday??? No. Just NO. The pharmacist intervened and they got us the medication, but we have to come back in two days for the other we also need. Unbelievable.
Dec 26th, 2023

This CVS pharmacy department is a disgrace to my community. They close the pharmacy before closing hours, they refuse to fill RXs 15 mins before closing time, they closed the drive thru during covid, and the staff there are the most disrespectful ive ever encountered with any pharmacy ive ever been to. That speaks volumes as someone who grew up in NYC. I filled 3 formal complaints within the last 3 years. My most recent complaint which happened this month. The lady at the drive thru window greeted me by yelling and screaming Cant you read? and proceeded to be nasty to after I told her she is supposed to be professional. Thats absolutely unacceptable! I immediately made a complaint by phone and was told that the regional manager would contact me and I would receive $10 reward bucks. UPDATE 3/28/24 Its been about a week and nothing has happened. No callback and no reward bucks. Today, I went back thru the drive-thru for another Rx. Sadly, just like a few days ago, The drive-thru was closed with a sign mentioning the pharmacy is understaffed and you must go inside to pickup your prescription. I did not go inside. My anxiety limits me from in-store experiences. Now im leaving without my RXs. UPDATE 3/30/24 I attempted to pick up my RX again today. The drive-thru window was closed at 1:21pm even though the lunch hours are 1:30pm-2:00pm. There was no sign with any details. This situation is common now. This location loves closing the window before they should. Today is another day I am unable to pick up my RX. I took photos of the window, the basket on the ground and the sign turned over. This CVS location looks as mess and they act a mess. I hate that this is my local pharmacy! I made another complaint today before 1:30 pm. The corporate offices need to do something about this poorly ran pharmacy in my community. Nobody should have to deal with this service. I can only imagine someone who needs more assistance than me having to deal with this. It breaks my heart.
Mar 26th, 2024