Superb Insurance MD

Superb Insurance MD truly values loyalty. As a long-time customer, I've received discounts and benefits that demonstrate their appreciation for my business. It's just another reason why I'll continue to trust them with my insurance needs.
Mar 29th, 2024

As a small business owner, you want a broker than fights to get you the best value for the most coverage possible- That's what you get with Saratoga! I've been with them for years and I couldn't be happier. My account manager is MIMI, and she's totally amazing! Year after year she goes to bat for us and she just did it again on our policy renewal! Mimi is professional, responsive, understanding, hardworking and easy to talk to! Her follow up and follow through is consistent. She's a real asset...If you're looking for an insurance broker who would fight for you, call Saratoga and ASK FOR MIMI and she'll take great care of your insurance needs! Thanks for ALL you do for our company, Mimi!
Jul 9th, 2020

We switched to this company after a horrible experience with our local Farmers agent who had written us a horrible home policy that backfired. Hunter and Ryan have always answered calls and emails in a timely and professional way. They have arranged many policies for us and everything has been seamless. We just had to claim a windshield replacement and it was taken care of in 2 days. We are so grateful for the Saratoga team! Highly recommend!!
Jan 6th, 2017

I rarely submit online reviews but I recently googled Saratoga Insurance Brokers to get their phone number and saw this negative review so I thought I would add my 2 cents.  I too was a happy Seitz Insurance customer for over 20 years and honestly when they transitioned to Saratoga, I didn't even notice.  I have several vehicles insured with them and have never had a problem.  I think the previous negative review is a bit harsh.  I will admit that when you call, you have an automated greeting that gives you choices of where to be directed whereas  back in the day, you would get a human that answered the phone, but that's just how it is these days.  When I called today, my insurance rep picked right up and was as helpful as can be.  In the past when I have left messages, I don't seem to remember never being contacted promptly.   I am happy with their services and feel they have always gotten me the cheapest auto insurance I could find.
Dec 10th, 2014

Avoid at all costs!!!  These guys are the WORST insurance agents I have ever encountered.  I came to Saratoga Insurance when my previous insurance agent, Doug Seitz, sold his business.  I had an auto insurance policy, and the rest of my family members used Doug for all of our insurance needs.  Doug was a great insurance agent and it's unfortunate that Saratoga has run his business away.  Their representatives do not respond to phone calls, emails, smoke signals, or carrier pigeons.  How anyone gets in touch with them is beyond me.  After a particular awful experience with Linda (who nearly let my auto insurance lapse from her lack of communication), I reached out to Ryan, who is listed as the VP on the website.  He assured me that he would not only work to earn my business back, since I had purchased insurance elsewhere before my current policy expired, but would also get me a quote by the end of that particular day for auto insurance. Guess what?  Never heard from him.  My parents had a similar experience with their homeowner's insurance, and after 30 years with Doug, and then Saratoga, had to find a new insurance broker, who wrote them the SAME policy with the SAME insurance company, because Ryan and his crew stopped responding to emails and phone calls.  The whole point of using an insurance broker, in my opinion, is to have someone else who will do some of the legwork for you-- find lower rates, answer questions about policies, etc.  These guys do NONE of that, and they can't even respond to emails or phone calls. I can't imagine they'll be in business much longer, and rightfully so.
Jul 2nd, 2014