CVS

Man I thought that this CVS would be a better experience than the CVS in Clinton but boy was I completely wrong. This CVS is TERRIBLE!!! Each time gets worse n worse especially as I sit and write this review while on hold going on almost 1.5 hrs. This is absolutely ridiculous and unacceptable. My doctor had to actually show me on her computer how many times she called in my daughters prescription to this location all for CVS to tell me she never called or they don't have it. Please help and tell me other pharmacy options for LaPlata area I HATE this CVS
Jun 16th, 2023

CVS has a corporate level issue with Customer Service. Three times I have given this particular store an opportunity to simply provide a respectable level of service. First time was when they "autofilled" a prescription that was toxic to me, but insisted the physician sent in the request. He did not. Second time was waiting 5 days for a prescription to be filled, finally transferring it to Walgreens who I knew had my medication in stock. All of a sudden, CVS was able to fill my prescription within 2 hours. After my prescriptions were transferred to Walgreens, CVS still processed a needed medication without my consent as it was transferred to Walgreens. I could not get it processed by Walgreens without calling CVS to correct this. Called and waited 30 min on hold to speak to an employee who does not understand the idea of "I dont know the answer. Let me find someone that may know", rather suggesting I call Walgreens and re-transfer a prescription that Walgreens already has on file. 20 minutes waiting for a manager tells me the manager is either overloaded with complaints or simply doesnt care.
Jun 3rd, 2023

Horrible customer serviceSMH
May 29th, 2023

They would get 5 stars, but the drive thru is NEVER OPEN. SERVICE IS USUALLY GOOD though.
Apr 28th, 2023

This pharmacy gets more horrible by the day. I held on for 30 min and no one answered. My prescription was suppose to be ready yesterday but they won't even answer the phone. I can't stand the way they treat their customers.
Mar 18th, 2023