CVS

The customer service this morning in the pharmacy was less than subpar. I had a confortation with two of pharmacy team members and the manager just stood there like she was spectator. She did not do anything to mitigate the situation. nNo apology for the staff's behavior...absolutely nothing! I didn't know she was the manager at time. My family has long move our regular medication to another location, but I stopped in to get some allergy medication and they were out of it, so I asked them to call another store yo see if theyvhad the neducation. The staff told me he was unable to check unless I knew the store number...I know this is not true because I've been at other locations in other areas and this was a customary practice without any confrontation and /or disrespect. Needless to say, this location is not worthy of the one star I had to give to leave this message. I truly hope corporate steps in to train this team on the basics. If that is not possible, then they should definitely close the doors as this kind of service will detoreriate the brand.
May 18th, 2023

Absolutely horrible my Dr. Sent In prescription and I was told they did not receive it. Tried to call voice mail full no one answered phone after many attempts to call sent to voice mail. This pharmacy should be reported to the MD board. If anyone is sick leaving hospital and believe they can go and pick up medicine think again. Horrible!
Apr 19th, 2023

This young Lady named Mariam was a great influence on me today. I'm an older woman and not good at using my raincheck. She helped me without getting an attitude. She is so very nice and professional. Please thank her for me and tell her to keep up the good work. I will continue shopping there as long as she is there. Thank you cvs for hiring her.
Mar 22nd, 2023

I went to CVS, after a long day at the Doctors Office for my husband. I went there to get Calcium without D, I saw this young lady, did she work th ere, attitude was nasty, she's aid Yes But I am off, so I asked her if she could tell me where the Calcium with D, she say over there,I looked looked and looked, so the man that on the phone, he came out and I asked him, silent, then I saw the Manager and he was Nasty, he looked and found it, I was trying to tell him what happen, he told me that I have to be Patient, because they were busy and I waited and waited before I asked anybody.\nTHE BAD THING IS THAT MY MEDICATIONS COME FROM THEM. MANY PEOPLE HAVE COMP,AINTS ABOUT THIS STORE FOR MANY YEARS,
Feb 11th, 2023

The only thing I didn't like was that I couldn't use my extra bucks on dairy products.
Dec 28th, 2022