SNIPES

I've been in Maryland going on two years and hate the customer service I've received in a lot of establishments. Especially from the younger generation. I took my 14 year old son in today to look for a pair of shoes and I have to say I was impressed. The two young gentleman working greeting my whole family with smiles. They were knowledgeable and attentive and all around terrific dudes. I should have got their names. Probably the best customer service I've gotten in Maryland. Thank you Fellas. I hope the manager realizes and appreciates those employees. I don't like spending money on me, but I'll be going back soon to get my own kicks. I wish both you gentlemen the best in life. Always know your worth and shoot for the stars. God Bless.
Mar 2nd, 2024

I was Assaulted by the manager! PLEASE do not Shop at the store in Briggs Chaney. I went there shopping a couple days before Christmas to get my daughter a pair of shoes. when I asked if they had the shoes in a size 8 girls, The manager responded very rigidly, those are boy shoes. I asked if they had it in boys and she said that only a boy shoe and a mens shoe(jordan 1 high). So I was just standing there trying to figure out why she isn't helping me at all and another customer overheard the conversation and intervened by telling me that I just needed a 6 and a half in boys. And then the customer continued to tell the manager that's all you need to tell him what's the size conversion and then the manager proceeded to get smart with the customer who was actually defending me. They started to argue and I told the manager she doesn't have to raise her tone at the customer. The manager got upset and then I asked the manager for her name and she said I do not give my name out and walked away. I pulled out my camera to take a picture and she hit me and my camera with a shoe and continue to walk off. I have her picture but I cannot post it here. She is an older brown skin lady and her 50s with a thin build and a bad attitude A young hispanic female associate witness the whole thing and she herself seemed to be embarrassed by the actions of her manager
Jan 5th, 2024

Regular employees are nice and shoe selection is decent but the female manager though she did process my return is a little rude
Jan 4th, 2024

To expensive for my taste
Nov 22nd, 2023

W store
Oct 7th, 2023