Factotum Remodeling Ventures

Feb 16th, 2024

Hiring these guys is a risk that's not worth taking. I contracted with them to install new flooring in my place and they sent clearly untrained workers to do the job, which they botched. Instead of making it right, they refused to return my down payment and even had the nerve to ask for me to pay the remaining cost of the project, which I'm now going to have to pay another contractor to fix or do over entirely. These guys are dishonest, poorly trained hacks. Save yourself the trouble and hire someone you can trust. Service: Install flooring
Jan 11th, 2022

These guys are absolutely top-notch! Every part of the process, from planning through execution was flawless. (They laid tile throughout most of our first floor and fully remodeled a bathroom.) Ive never seen more beautiful and precise tile work. We will work with them for any additional remodeling projects!
Dec 13th, 2021

Factotum does not care about quality. They care about speed. A straight forward bathroom remodel took *months* because the workers did sloppy work that had to be corrected or made errors that had to be redone. Though the response time was generally quick, at some point you just need to do the work right in the first place. Under no circumstances would I recommend this company. Keep looking!
Oct 23rd, 2021

BEWARE! This has been the absolute WORST home project that I have ever experienced in my entire life as a homeowner and I've owned 3. I think they use day laborers to complete the work and there is ZERO contractor accountability. I'm currently negotiating a final invoice due to supplies I had to buy to fix botched job. As of now, they refuse to deduct labor that I did NOT receive. The first contractor cracked an entire box of tile. I sent a copy of all items purchased prior to beginning of the project. He either did not know that you can't cut glass tile with nippers or most likely, didn't know how to lay tile. The edging was visibly uneven. He installed cracked tile. He didn't install caulking to protect drywall from water damage. There were large chunks of grout on the tile and on my countertops. The tile was extremely hazy throughout. (It took me 1.5 hrs to remove!) There was a pile of chipped tile in my yard and grout on the timbers to my flowerbed and porch. He tried to cram the job into one day and it was miserable. Every time they sent a contractor to my home, it was a different contractor - total of 3x's. Each cancelled at least once on the day OF the appointment and Factotum offered the same excuse, "their car is in the shop". Each contractor spoke very little English and made communicating issues difficult. We used Google Translate to communicate. If I could have given zero stars I would have. Save yourself the stress and anxiety. DO NOT USE THIS COMPANY!!! *****UPDATE: Owner refuses to update for labor not received.******* Service: Tile work installation
Sep 29th, 2021