Dr. Jose Villagra - Pediatrician

Jan 18th, 2024

Jan 18th, 2024

Very good pediatrician, I have my two children there and I like the attention that the staff provides.
Dec 24th, 2023

Jun 22nd, 2023

I have been bringing my son here since he was a newborn(Feb 2020). I Havent had any issues with Dr. Villagra or the nurse practitioner. They are GREAT at what they do. They always take their time with us and always answer any questions I have. Lately my issue has been with the front desk staff. I have called to make appointments and they are rude and seem like they dont want to help at all. Its been a hit or miss with the front desk staff lately. My son had an appointment to get the flu shot for 12/17/22 (which I called for on the first week of Dec. and was a hassle to make the appointment because the person who took my call kept pushing to book me for a Monday-Friday time slot and I had to over explain how because of my work schedule I could only do Saturdays). They just called me to let me know they have to cancel the appointment because they just ran out of flu vaccines. Very unprofessional, if they knew they had people booked for flu shots, why not make sure you have enough flu doses instead of waiting til you run out to cancel all flu vaccine appointments. It just seems like there is no good communication with the front desk staff. About a month or two ago I was double booked for an appointment front desk didnt even realize it until they called me twice to confirm two separate appointments for the same thing. I love Dr. Villagra but the frustration with the front desk staff is really making me consider on changing doctors for my kid.
Mar 17th, 2023