CVS

This CVS located in Target at 12000 Cherry Hill Rd, Silver Spring 20904 has a manager (RG) who has no respect for the customer or perhaps for Africans. I went to see them twice to pick up my medicine and I was very disappointed because they did not contact my doctor about my refills. I contacted them a third time to find out if the medicine was ready. Unfortunately, the manager I had seen at the store and with whom I spoke on the phone hung up on me. No respect for the customer. It's really terrible. :(
Feb 10th, 2024

I called at 6:45 at the Pharmacy and spoke with Ricardo. Ricardo was extremely helpful and curteous. Very nice person and took the time to help me.
Feb 9th, 2024

Dec 4th, 2023

The worst pharmacy I have ever had to deal with. Takes forever to talk to a human, the "human" sometimes has a clue, you get told wrong information, when you get there you always get told something else and have to waste more time. DON'T waste your time or sanity.
Nov 18th, 2023

1. Lines are crazy long most of the time 2. Never answer calls. If they do they hang up 3. Very rude and lack customer service skills. I wish I could give no stars because they don't deserve any. Medication is never ready. She is supposed to be on auto refill but her meds are tall out of whack. I should not have to wait to get info on my mothers medicine who is over 80, post double stroke and aneurysm, chronic pain, hypertension, diabetic and more. 3 days I have been calling. Nothing. They shouldn't have tried to be greedy when shoprite closed. They are overwhelmed.
Oct 29th, 2023