Dechter & Moy Dentistry

This is not a review of either Doctor Dechter or Doctor Moy. They are good dentists. This is a review of their front office staff, whom you have to deal with in order to get an appointment or possibly get a wuestion answered. I thought I had found my new dentists. I havent because I cannot get past their front office. I could say that they do not understand English would be a good possibility. It goes further than that. They understand nothing. The simplest question or tequest from me, a newly-establisded patient, is met eith silence or or worse - bring put on eternal hold or disconnected several times in every instance. This is a small suburban practice - ot the Mayo Clinic. They have 2 rooms - one that has the capacity to accommodate nitrous oxide and one that foes not. Even though. I have told them to put on my chart that I ALWAYS want nitrous oxide and I remind them each time of this I vet put in the other room. I call to adk a simple question. I never get an snswer. To leave a message is incomprehensible to them. I am out of time on here. I could go on. Call them at your peril. I am searching for a new practice.
Jun 27th, 2023

Great experience. I've been a patient for many years and drive a great distance to go to this office. The staff members are always professional and efficient. Nikki, the dental hygienist is great! Great cleaning and oral hygiene recommendations.
Apr 16th, 2023

I felt welcomed by the staff. Dr. Moy was absolutely fantastic and thorough in his examination. I definitely intend on returning.
Jan 27th, 2023

They recommended I pull my perfectly good baby tooth out because I didnt have the adult tooth underneath. Bad recommendation after bad recommendation and now I am dealing with very costly dental procedures. I would not recommend this dentist to anyone.
Nov 22nd, 2022

Mar 10th, 2022