Chamber of Commerce

      Truist

      ( 26 Reviews )

      Truist
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      Yext Power Listing.
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 6:00 PM
      Saturday:
      9:00 AM - 12:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      2.8 - (26 reviews)
      9
      0
      4
      3
      10
      Read Our 26 Reviews

      Chamber Rating

      Verified Member
      2.8 - (26 reviews)
      9
      0
      4
      3
      10
      › ‹
      • sin win

        WORST customer service ! Vanessa garcias , Manager of branch . Poor customer service skills , Cant handle issues , What good are you as a manager ? Took all my money + closed account . Went across street to bank america !! CUSTOMER SERVICE bank was NIGHT + DAY ! Go see Keith , Also went to wells fargo on unviersty blvd ,,, CUSTOMER SERVICE ONCE AGAIN NIGHT AND DAY FROM TRUIST ..... STAY CLEAR OF THIS BRANCH if you do have accounts !!
        Sep 30th, 2023

      • sin win

        WORST customer service ! Vanessa garcias , Manager of branch . Poor customer service skills , Cant handle issues , What good are you as a manager ? Took all my money + closed account . Went across street to bank america !! CUSTOMER SERVICE bank was NIGHT + DAY ! Go see Keith , Also went to wells fargo on unviersty blvd ,,, CUSTOMER SERVICE ONCE AGAIN NIGHT AND DAY FROM TRUIST ..... STAY CLEAR OF THIS BRANCH if you do have accounts !!
        Sep 17th, 2023

      • Steven Greehan

        Always slow, Slow, slow!!! Slowest moving employees of any bank Ive ever been to. Infuriating.
        Feb 9th, 2023

      • P S

        Ms. Shirvani I had excellent customer service. Thank you for your assistance.
        Jan 20th, 2023

      • William R Jones

        Today's visit was a drive through visit. In general there have been some changes that adversely impact paperless bill payments. All of my listed accounts are not accessible since the merger between BB&T and what is now known as Truist. Currently I'm considering changing banks. The personnel at the New Hampshire location are courteous and efficient, but the changes in available services is offputting.
        Dec 12th, 2022

      Read Our 26 Reviews

      About
      Truist

      At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

      Contact Info

      Products

      • Checking
      • Commercial
      • Credit Cards
      • Loans
      • Mortgage
      • Online & Mobile
      • Banking Accounts
      • Personal Savings
      • Small Business Banking
      • Wealth Management

      Services

      • Deposit Transactions
      • Direct Retail Loans
      • Credit Cards/constant Crd
      • Business Loans
      • Night Depository Service
      • Mortgage Loans
      • Insurance Services
      • Investment Services
      • Treasury Services
      • Trust Services By Appt
      • International/retail&wire
      • Leasing Services By Appt
      • Cash Management By Appt
      • Foreign Currency Exchange

      Languages

      • English
      • Spanish

      Images

      Questions & Answers

      Q What is the phone number for Truist?

      A The phone number for Truist is: (301) 384-9601.

      Q Where is Truist located?

      A Truist is located at 13350 NEW HAMPSHIRE AVE, SILVER SPRING, Maryland 20904

      Q What is the internet address for Truist?

      A The website (URL) for Truist is: https://www.truist.com/branch/md/silver-spring/20904/13350-new-hampshire-ave

      Q How big is Truist?

      A Truist employs approximately 20+ people.

      Q What days are Truist open?

      A Truist is open:
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM
      Friday: 9:00 AM - 6:00 PM
      Saturday: 9:00 AM - 12:00 PM
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM

      Q How is Truist rated?

      A Truist has a 2.8 Star Rating from 26 reviewers.

      Hours

      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 6:00 PM
      Saturday:
      9:00 AM - 12:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM

      Ratings and Reviews
      Truist

      Overall Rating

      Overall Rating
      ( 26 Reviews )
      9
      0
      4
      3
      10
      Write a Review

      sin win on Google

      image WORST customer service ! Vanessa garcias , Manager of branch . Poor customer service skills , Cant handle issues , What good are you as a manager ? Took all my money + closed account . Went across street to bank america !! CUSTOMER SERVICE bank was NIGHT + DAY ! Go see Keith , Also went to wells fargo on unviersty blvd ,,, CUSTOMER SERVICE ONCE AGAIN NIGHT AND DAY FROM TRUIST ..... STAY CLEAR OF THIS BRANCH if you do have accounts !!

      sin win on Google

      image WORST customer service ! Vanessa garcias , Manager of branch . Poor customer service skills , Cant handle issues , What good are you as a manager ? Took all my money + closed account . Went across street to bank america !! CUSTOMER SERVICE bank was NIGHT + DAY ! Go see Keith , Also went to wells fargo on unviersty blvd ,,, CUSTOMER SERVICE ONCE AGAIN NIGHT AND DAY FROM TRUIST ..... STAY CLEAR OF THIS BRANCH if you do have accounts !!

      Steven Greehan on Google

      image Always slow,
      Slow, slow!!! Slowest moving employees of any bank Ive ever been to. Infuriating.

      P S on Google

      image Ms. Shirvani I had excellent customer service. Thank you for your assistance.

      William R Jones on Google

      image Today's visit was a drive through visit. In general there have been some changes that adversely impact paperless bill payments. All of my listed accounts are not accessible since the merger between BB&T and what is now known as Truist. Currently I'm considering changing banks. The personnel at the New Hampshire location are courteous and efficient, but the changes in available services is offputting.

      Load More Reviews

      Overall Rating

      Overall Rating
      ( 26 Reviews )
      9
      0
      4
      3
      10

      Write a Review

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