M&T Bank

I'm being very honest when i say this these people are rude especially the ladies behind the glass counter! i stop baking with them for that exact reason
Oct 8th, 2023

Not as bad as wells Fargo but customer service is awful. I'm disabled and have a difficult time breathing and walking. Signed up on line and had problems with some DocuSign email. Had it just been part of a prompt wile setting up the account the signature would have been done. This branch has its customer service staff behind closed doors so they don't have to help you .. regardless they took my deposit online and are holding my money hostage. Capital one opened my daughter's account without a valid drivers license. It's amazing how they don't need the business. So I wouldn't bank there their staff have Avery difficult time treating you as an individual person not just a number. Doesn't matter that I have been in the hospital on an off for 4yrs and on a ventilator. Ms Rahman was more interested in only doing what she had to not attempting to just treat me like a human being. She couldn't stand that I would be upset and curse because she was holding my rent hostage because she was following order or policy. Other banks treat you better so don't come here!!!!!
May 17th, 2023

The banker Mr boris is unprofessional and very emotional
Oct 13th, 2022

I have banked at this location for years and I always have a positive experience with customer service. Anh was especially helpful today with a time consuming transaction. She remained polite and kind. Thank You!
Sep 17th, 2022

I've been dealing with this branch since M&T took over First National 20 years or so ago and maintain several accounts. The bank manager and staff are some of the most professional, likeable folks I've had the pleasure to deal with. I moved to Howard County but still come to this branch because of the high level of service I receive. Kudos to the manager and staff for maintaining such a high level of personable, professional service .
Feb 16th, 2022