Fenton Silver Spring

Apr 7th, 2024

The leasing agent her name is Sue she is very rude. Never answers the phone or returns calls. She lies about units being available and isnt helpful at all. When you come to the office shes always on the phone or has guest in the office with her all day. She puts everyones personal calls on speaker for everyone to hear. She not fit for this position at all.
Feb 11th, 2024

Actually, we look 2 bed & 2 bath Apartment with Wash & Dryer in unit for my this weekend. After I entered your lobby are, there was no one in the frontdesk, I saw only 1 woman in the leasing office who also saw me. After I stood for 2-3 minutes, she did not appear to move to greet the guests present, so I had to go into her office. She answered my questions while busy with her cellphone, without the friendly greeting and smile before. Because I have worked in hotels for many years, of course, with the style and behavior of the staff in the front office acting like that, guests will feel tired and deterred to come back to your place. We recommend that property owners and management need to know about things like this.
Nov 27th, 2023

I called and tried to inquire about a two bedroom. First of all I went down in person and asked the end of August and was told to call back mid September. I called back mid September and no one answered the phone. I called back the beginning of October and the lady that answered the phone Sue was very rude. I will be going to corporate about how rude she was to me over the phone
Nov 5th, 2023

Fenton apartment staff is beyond rude they will disrespect you for asking them to do they job I mean dont ever get locked out your home after hours maintenance will disrespect you and have an attitude. Like its after hrs but its still your job this is still a business people here pay to live here and yet have to be disrespected by staff its crazy whoever is his boss really need to make sure they hire ppl who can at least respect the residents who pay to live here he mad for doin his job I dont get it its life things happen people get locked out he told well Im playing games its my fault I have to wait till the football game go off he said 2hrs before he can let me and my children in our home
Nov 30th, 2022