Xfinity Store by Comcast Branded Partner

Well just fired these people. They Steel Money and lie and misleads there Customers. Also have a Court date to explain to the Judge why. So go somewhere else and if you have them beware. Change to a more dependable company!!!
Apr 3rd, 2024

Mar 27th, 2024

The worst customer service!!! I have called on 3 occasions to question charges for Internet Service OnlyI was originally quoted $ 25.00 for Internet only service I continue to be charged $59.00 + change monthly.Attempting to contact someone working remotely is horrible, very time consuming & at my age I am limited to travel to storesomehow paying inflated rate for Internet only is not fair !!! What a disgrace customers are treated with such disrespect!!
Mar 25th, 2024

Friendly service. Not a long wait
Mar 24th, 2024

I've had Xfinity locally since I moved down here in 2014. I've had fairly flawless service until about 2 months ago. All of a sudden, my cable goes out daily and the only way to get it back is to reset the cable box by unplugging it and plugging it back in. This is happening at least once or twice a day, everyday. They say it's because they are updating the service in the area, but for 2 months? I've had them replace the box twice, still no difference. Their voice remote is a joke. It continuously unpairs itself with the box. And don't get me started on their customer service call center. The number of times I've called them over the past few months- they make it nearly impossible to talk to an agent- bouncing you around from auromated system to automated system, and then when you finally do get an agent, good luck getting one that actually speaks clear English. Personal service is gone, and so will my service be shortly- no wonder everybody is switching to streaming television
Mar 19th, 2024