Chico's

Oct 18th, 2023

May 28th, 2023

Chico's is a busy women's clothing store located in Rockville MD. It carries the latest fashions in multiple sizes. There are often special sales events. I found several tops of good quality for 25 per cent off. Staff is helpful. Well worth a visit.
May 23rd, 2023

Dec 23rd, 2022

I went to the Rockville store today around 1:00 pm, ready and willing to spend money. I walked into the store, there were 2 sales persons and a manager at the register. No one greeted me. That's ok, small staff, and they're helping other customers--No problem. One salesperson did approach me. Not a "Hello welcome to Chicos" but, "can I get you a fitting room?" That's not how you greet customers. Once the crowd dwindled to just me in the store, not one person approached me to see if I needed anything, However, a white person came to the store, and all three sales people greeted him with "Welcome to Chicos". But, I'm still not upset. I found some items, went to the cash register, and the manager was equally cold and distant as if he wanted me out of there. So, I brought my items and left. After I calmed down, Why should they profit from their indifference towards me? So I brought everything back and left. I will never revisit the Rockville store. You get better customer service from Talbots and J Jill in Chevy Chase MD.
Oct 23rd, 2022