MinuteClinic at CVS

Went there with all symptoms of flu. After being asked same questions for at least 5 times the provider gave me a covid 19 test which came negative. I asked if she could prescribe me Tamiflu, she laughed and dismissed it, saying that Tamiflu is for flu, and now is not a flu season. So I was let go and advised to take vitamin C and cough syrup. The next day I went to another clinic where a proper flu test was done and came positive. Guess what they prescribed me? Tamiflu! Laugh now ms. Smart Pants.
Jun 19th, 2023

For a first experience with the Minute Clinic, I didnt have any expectations and just needed to be seen right away for my illness. I found that I was pleasantly surprised from my experience. From the cleanliness and spacious space to the excellent service I received. As a healthcare worker, I appreciated how thorough Janie, the NP, was with her care. She took her time with me and addressed all my concerns. Ill be telling all my family about this!
Nov 13th, 2022

Was sitting waiting for an hour to get my kids flu shots. Had to knock on the door to ask nurse what the deal was. She said she called out names multiple times and we should of waited in the minute clinic area. I was. She disagreed with me and cancelled my appointment. Terrible service AND called me a liar. DO NOT COME HERE. I hope CVS responds here as I never got a response fr them in the store itself.
Oct 23rd, 2022

Minute clinic was not there for me when I needed them the most. I had an appointment to be seen at a certain time. I waited for about 2.5 hours before I decided to leave, still sick, still feeling unwell, and still requiring care. I had to go spend significantly more money at a specialist to be seen for my care as minute clinic had not seen me. When speaking to the nurse practitioner working that day (Cynthia Broadnax, NP), she mentioned she was running behind as the main provider was a no show that day. I asked to go lay in my car, and be called when it was my turn as I was not feeling well, and she spoke rudely back, stating you need to stop interrupting, I dont even know who you are. When attempting to give her my information, she asked for me to sit down and wait my turn. She never followed up to get my information. After 2.5 hours, I left, still sick. Axel the manager of the CVS store was sympathetic, and mentioned to leave a complaint on the minute clinic customer service site, which I did.. twice. I left a complaint, and called a second time to follow up one week later (as I had heard nothing), and the lady mentioned my complaint was submitted but not routed correctly, so it wasnt even seen by the correct people. She mentioned she has sent it to the right department so we will see if anything comes from it. Awful experience at the CVS minute clinic at 7955 Tuckermann Lane (Cabin John Village)
Sep 28th, 2021

If I could give more stars I would. I LOVE THIS CLINIC. Convenient times, so easy to make an apt online, short wait time, clean, friendly, GREAT SERVICE. I saw Alicia and she REALLY listens, the best follow up I've ever had with with any physicians- she called me multiple times to check in and change my antibiotics which were not working well for me. She is fantastic in every way. Thankful for this clinic because getting a doctors apt can be so difficult, especially with Covid. I would still be in pain waiting for availability at a doctors appointment if I couldn't come here.
Sep 21st, 2020