Majerle Management, Inc.

Five Stars for Monica Johnson at Majerle Management! My previous experience with this company was that they were difficult to reach. However today I reached this woman who stayed on the phone with me until we got everything straight with my account.
Feb 29th, 2024

THE STAFF IS THE BEST IN AREA.
Dec 29th, 2023

I want to thank Shannon for assisting in my request. She help me to understand why I had not received a payment from my tenant She reminds me of a kindergarten teacher who takes their time to explain everything to you. Again, thank you Shannon Joe McPherson
Jul 29th, 2023

Great service
Jul 21st, 2023

Customer service for MMI is nonexistent. Their communication is terrible and they have zero soft skills for working with people. I had been trying to reach out to them via phone during office hours and it kept saying all representatives are busy, then after a long hold of this, it went to a voicemail. I left a voicemail and never heard back. I had also sent them an email stating that I could not reach anyone via phone. Someone responded with very rude response stating "I'm not sure what number you called, but we always have reps available to talk." When I responded back sending her the exact correct number she told me, her response changed to "oh well, as of last Friday we actually only have 2 reps available." Then why would you send a snarky response to me stating that you always have reps available to speak? Before MMI took over as our HOA, we never had issues with our HOA. These people are power hungry manipulators with no people skills or customer service.
Jul 18th, 2023