Fidelity Investments

Extremely poor customer service. Branch can't be reached by phone. Wrong number on web site. Branch hours not accurate. Does not follow published Covid guidelines. Will not provide receipt for deposits. Security precautions to protect client information non-existent and/or sub-standard. My accounts with other brokerages much better served. Will be closing the Fidelity account.
Jan 10th, 2021

Two hours into my deposit venture, I finally got the cashier check deposited with a receipt. However, is it available to me to use? Nope. What’s the point to get a cashier then? The process is painfully slow.
Jul 23rd, 2020

If you’re not a millionaire, they don’t have the time of day for you here. Employees have a hard time keeping up with the demand of customers. Establishment caters to customers who throw tantrums about having to wait in a line of 1 person I was told to go to the website even after telling them I had issues with the website. I was then referred to a 800 number that I had called and was previously given miss information from.
Jul 21st, 2020

May 21st, 2019

Absolutely ridiculous!
Oct 28th, 2018