Sebonic Financial

Had a loan with them, they immediately transferred the loan to another company. That is fine. However, they FAILED to close out the loan though. I called them multiple times to get this resolved, yet they kept sending me bills even though another institution held my loan. It appeared they finally figured out how to use their own system and close it out. But then months later I see a 40 point hit to my credit report. I am now having to call these bozos again to resolve a new issue. 10/10 would never allow a loan to go through these clowns again.
May 6th, 2022

We have been trying to work our situation for over 8 months and they keep giving the wrong information; their multiple departments do not talk to each other and their financial analyst cant do simple math
Jan 21st, 2022

Was hounded for my business by a mortgage specialist that would not take no for a answer
Dec 19th, 2021

Terrible experience!
Sep 13th, 2021

I am 8-1/2 months into a refinance process with Cardinal Financial which stalled 3 months ago. Over this last 3 months I have checked the Cardinal/Octane website bi-weekly which has not changed from "All set, nothing more to do" and have sent emails requesting updates on the progress with no replies until now. After 8-1/2 months with two hard inquiries on my credit report, provided ALL documents requested to their satisfaction I am now told to continue we have to restart the process including rechecking my credit and the painstaking process of resubmitting many documents again. I started this process as a recommendation from Credit Karma based on my EXCELLENT CREDIT SCORE and current mortgage rate. Their is nothing fair to consumers with excellent credit to have Cardinal Financial drop the ball and not complete the process and act like it is the applicants fault.. Charles Sims
Dec 31st, 2021