7-Eleven
-
1701 Rockville Pike
Rockville, MD 20852 - 301-770-0152
Hours
Chamber Rating
-
Carlos M.
Love this 7eleven, but the dude who works overnight will keep the door locked, I can't tell you how many times I've waited outside for 10-15 minutes knocking and waiving before he finally notices. Sometimes he will just pretend to not see me. Luckily there's 2 other 7eleven in the area who keep their doors open
Jan 29th, 2024 -
Phillip Mercer
Nov 27th, 2023 -
manuelthree mangombethree
I don't usually go down this road, but I have to get this off my chest. I'm sharing a snapshot of what might just be the worst employee I've ever crossed paths with. This guy was beyond unprofessional and seemed dead set on doing as little as possible to help anyone. I was just trying to get him to assist with a request, something other employees had assured me wouldn't be a problem earlier that day ( and its very simple request). But this guy flat-out refused to listen or do his job. The more I tried to reason with him, the crazier he got. He started yelling, laughing at mejust being a total nutcase. So, I whipped out my phone and started recording ( to send this to management or Seven 11's customer support). And He went as far as taking off his name badge when he realized I was documenting his unprofessional behavior. He was practically screaming to drown out my voice. It was a whole circus. And this isn't the first time I've had a bad experience with this guy. He's gone as far as running away to the back of the store and peeking out repeatedly to see if I'm gone. This was just for asking for something as simple as getting out more hot food, despite everything being burnt to a crisp or not available at all. The guy clearly just doesn't want to work and wants to do the absolute bare minimum. If anyone asks him for anything, he'll avoid them like the plague and get more and more unhinged to get them to go away. It's the most bizarre thing I've ever seen from an employee. Frankly, if he despises his job that much, maybe he should consider finding something else. Customers shouldn't have to deal with his drama. So yeah, this guy is the epitome of unprofessionalism. While there was another employee there who also didn't want to help or do much (I think it's the culture in this store), at least he wasn't as unhinged. This whole ordeal has put me off ever coming back to that 7-Eleven. I used to spend money there all the time, but not anymore as long as this guy's around. Plus, I've heard from another 7-Eleven pretty close by that this store has a bad reputation among other customers. I wouldn't be surprised if it's mainly due to this guy. Either way, they seriously need to do something about him before they lose any more customers.
Mar 9th, 2024 -
Kenny Gee
Rude customer service. The lady that works in the morning is loud and just rude. She must hate her job. Would not recommend and would not come back there
Nov 2nd, 2023 -
Kenny Edmonds
NOT 24 hours, other than the not too bad, just another 711.
Jun 26th, 2023
Contact Info
- 301-770-0152
Questions & Answers
Q What is the phone number for 7-Eleven?
A The phone number for 7-Eleven is: 301-770-0152.
Q Where is 7-Eleven located?
A 7-Eleven is located at 1701 Rockville Pike, Rockville, MD 20852
Q What is the internet address for 7-Eleven?
A The website (URL) for 7-Eleven is: https://www.7-eleven.com/locations/md/rockville/1701-rockville-pike-37157
Q What days are 7-Eleven open?
A 7-Eleven is open:
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Q How is 7-Eleven rated?
A 7-Eleven has a 2.9 Star Rating from 31 reviewers.
Hours
Ratings and Reviews
7-Eleven
Overall Rating
Overall Rating
( 31 Reviews )Carlos M. on Google
Love this 7eleven, but the dude who works overnight will keep the door locked, I can't tell you how many times I've waited outside for 10-15 minutes knocking and waiving before he finally notices. Sometimes he will just pretend to not see me. Luckily there's 2 other 7eleven in the area who keep their doors open
Phillip Mercer on Google
manuelthree mangombethree on Google
I don't usually go down this road, but I have to get this off my chest. I'm sharing a snapshot of what might just be the worst employee I've ever crossed paths with. This guy was beyond unprofessional and seemed dead set on doing as little as possible to help anyone.
I was just trying to get him to assist with a request, something other employees had assured me wouldn't be a problem earlier that day ( and its very simple request). But this guy flat-out refused to listen or do his job. The more I tried to reason with him, the crazier he got. He started yelling, laughing at mejust being a total nutcase.
So, I whipped out my phone and started recording ( to send this to management or Seven 11's customer support). And He went as far as taking off his name badge when he realized I was documenting his unprofessional behavior. He was practically screaming to drown out my voice. It was a whole circus.
And this isn't the first time I've had a bad experience with this guy. He's gone as far as running away to the back of the store and peeking out repeatedly to see if I'm gone.
This was just for asking for something as simple as getting out more hot food, despite everything being burnt to a crisp or not available at all.
The guy clearly just doesn't want to work and wants to do the absolute bare minimum. If anyone asks him for anything, he'll avoid them like the plague and get more and more unhinged to get them to go away. It's the most bizarre thing I've ever seen from an employee. Frankly, if he despises his job that much, maybe he should consider finding something else. Customers shouldn't have to deal with his drama.
So yeah, this guy is the epitome of unprofessionalism. While there was another employee there who also didn't want to help or do much (I think it's the culture in this store), at least he wasn't as unhinged.
This whole ordeal has put me off ever coming back to that 7-Eleven. I used to spend money there all the time, but not anymore as long as this guy's around. Plus, I've heard from another 7-Eleven pretty close by that this store has a bad reputation among other customers. I wouldn't be surprised if it's mainly due to this guy. Either way, they seriously need to do something about him before they lose any more customers.
Kenny Gee on Google
Rude customer service.
The lady that works in the morning is loud and just rude. She must hate her job. Would not recommend and would not come back there
Kenny Edmonds on Google
NOT 24 hours, other than the not too bad, just another 711.
Overall Rating
Overall Rating
( 31 Reviews )Write a Review
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