Griffin's Service Center

Excellent service.
Nov 14th, 2023

Job completed on time, honest about price and what I needed work on and what I didn't need attention to.
Oct 15th, 2023

Griffins does Auto Repair and Customer Service right. My family has trusted them with our vehicles for years. Recently I needed them to replace damaged wiring, and as usual they went above and beyond, getting me an extension for the emissions inspection and inflating a tire that was low. Services: Electrical repair, Auto engine diagnostic
Sep 14th, 2023

Jun 25th, 2023

Left car Wednesday morning. Did not get car back until the following Wednesday morning. Charged $98 diagnostic fee when he told me prior to bringing it in that it would cost $50. That fee should not be applied if you agree to the work being done. He stated the car was ready on Friday but he forgot to call. Instead he called on Saturday even though they were closed so he could do paperwork. Sunday they were closed. Monday they were closed due to holiday. Tuesday he was short staffed due to holiday so I couldn't be picked up. Wednesday I made my own arrangements to pickup my car. I received no apology for my inconvenience and the charges were in my opinion were over the top for the work performed. I was referred to him by a "regular customer" He too was shocked and disappointed in the price and delays. He wanted to intervene but i like knowing who im dealing with, when spending my money. An apology and an adjustment in the bill should have been offered to make it right for me as a new customer who they should want to keep. At this point I would not recommend due to prices and poor customer service. STANLEY I LOST TIME & MONEY. YOU LOST A REGULAR CUSTOMER AND POTENTIAL FOR FUTURE CUSTOMERS I COULD HAVE BOUGHT TO YOU. I CONSIDERED FILING A COMPLAINT WITH THE BBB AND THE CC COMPANY. BUT I'LL RELY ON KARMA
Oct 9th, 2023