AJR Insurance

I know a lot of insurance agents as a Chamber Executive, and I happen to work across the hall from Jay West at AJR insurance. Jay is the hardest working agent I know. Many agents write a policy and then any future contact is through the company. This is not the case with Jay. He goes above and beyond for his clients, a man who truly cares for the wellbeing of others. I have known him to go help someone on the side of the road while they wait for a tow truck. His clients are always so happy to see him! He works hard for them. I do not currently have an Erie policy because I have a young driver who has had some fender benders, but once hes off our policy, I will switch based on all Ive seen first hand.
Mar 26th, 2024

Do NOT recommend utilizing this AJR Pikesville, MD location. Branch manager / Principal Agent is extremely unreliable, and not responsive at all. I was told a policy was good to go, so I canceled my previous policy, then never heard from the guy. When I reached out, I was told he would call back within 10 minutes, and never heard from him or his agency again. What an unprofessional mess. Wouldnt trust this 6 Church Pike Lane, Pikesville, Maryland location for anything. Look elsewhere. This Erie Insurance location does not care about their clients.
Mar 8th, 2024

Ive been using AJR for years and when I purchased a new vehicle I didnt even bother shopping around. The dealer saw my card and didnt bother trying to sell to me either. Ive had nothing but professional, attentive and delightful experiences with AJR. Even went through an accident with them, rates never went up and I felt like they went to bat for me. Ill be with them for life.
May 19th, 2023

Tried to switch agencies from one poor agent to another poor agent glad they never returned my call. Try to support black and almost everytime we let each other down.
Jan 29th, 2021

Friendly, Professional, Answered all of my questions. Would most definitely RECOMMEND others.
Jul 6th, 2019