Staples Travel Services

YoMags Mags _{on Google}

Sep 17th, 2022

Convenient and well-stocked.

Alexa Ahmad _{on Google}

Jan 17th, 2022

Well stocked Staples with the usual range and very helpful staff

6052 News _{on Google}

Oct 3rd, 2021

Worst store ever customer service sucks need new leadership

Renee Douglas _{on Google}

Feb 15th, 2022

My husband and I went to this Staples last night to scan some documents. The store was pretty empty. We stood in line waiting for service and Derrick, the customer service representative, was having a personal conversation with female employee. He acted like he didn't see us standing there. When he finally acknowledged us he pointed to the machine and told us to just push the button. Paper was stuck in the machine and Derrick was across the room and again didn't want to help us. He was on the phone laughing and hee-hawing. Derrick finally came over and told my husband that my husband was looking at him like
he wanted to fight him. My husband never said anything to him. He just patiently waited for Derrick to come over to help him. Derrick was very condescending and disrespectful.
Another older man needed help as well and he too never got any assistance. My husband is in his 60's and sometimes has technical challenges. Is this the kind of customer service that Staples gives to older patrons?!?