Ambassador Services Inc

Hours

Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM

Chamber Rating

3.7 - (18 reviews)
11
1
1
0
5
Read Our 18 Reviews

Chamber Rating

3.7 - (18 reviews)
11
1
1
0
5
  • Shaler Johnson

    From the moment I called and spoke with the receptionist I felt like a valued customer. I have had Ambassador Services out to my home several times for different repairs. Tony, my technician always communicated and was on time. Tony was also very respectful of my home, wearing shoe coverings and worked neat and cleanly. Tony explained everything that he needed to do to correct our problems. I always recommend Ambassador Services to my friends and family. Services: HVAC system maintenance, Repair HVAC, Water heater repair
    Sep 3rd, 2023

  • Ira Geller


    Aug 10th, 2023

  • EJ Neenan

    Thank you Ambassador for being an honest company that does great work right the first time! Your technician was extremely courteous and on time -- and had the parts needed to service my 2-zone HVAC on the hottest of days. He assessed the problem, ran additional checks to be sure, and had the house cooling down in no time. This was especially important since I have respiratory allergies that can trigger asthma. If I ever need other services for my home you can bet I'm calling Ambassador first! Thanks so much. Service: HVAC system repair
    Jul 18th, 2023

  • BJ Goldberg

    Because I work there.
    Apr 17th, 2022

  • Daniel B.

    To get ready for winter, I called Ambassador to do preventative routine maintenance for our nearly new heating/cooling systems (only 4yrs old).They charged me $679 for 2hrs of service.  Total cost was for time/service/labor (no parts were required). They basically tested the systems but did not clean them (said tested pretty good but would have to charge me about $150 more to actually clean anything. Two weeks later part of the heating system was not working properly.  So I called Ambassador to do a follow-up, but was told by Ambassador receptionist that they don't guarantee any maintenance work.  So I'd have to pay for another visit.So  I agreed to another service call, and after another 2hr visit I was charged an additional $371 to diagnose the problem (a zone power head head needed replacing). After talking with the repairman, the estimate to replace the part was probably going to be around another $500 +/-). So the repairman kindly told me what part I needed - and I ordered it online and in 5 minutes replaced it myself for $90.  BTW The technicians are good, but the company seems to care primarily about generating money (not much thought on getting repeat satisfied customers - a shame!).  Do not recommend Ambassador Services.
    Dec 9th, 2022

Read Our 18 Reviews

About
Ambassador Services Inc

Ambassador Services Inc is located at 10330 S Dolfield Rd in Owings Mills, Maryland 21117. Ambassador Services Inc can be contacted via phone at 410-833-1575 for pricing, hours and directions.

Contact Info

  •   410-833-1575

Questions & Answers

Q What is the phone number for Ambassador Services Inc?

A The phone number for Ambassador Services Inc is: 410-833-1575.


Q Where is Ambassador Services Inc located?

A Ambassador Services Inc is located at 10330 S Dolfield Rd, Owings Mills, MD 21117


Q What is the internet address for Ambassador Services Inc?

A The website (URL) for Ambassador Services Inc is: http://www.ambassadorservices.net/


Q What days are Ambassador Services Inc open?

A Ambassador Services Inc is open:
Thursday: 7:30 AM - 4:00 PM
Friday: 7:30 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
Monday: 7:30 AM - 4:00 PM
Tuesday: 7:30 AM - 4:00 PM
Wednesday: 7:30 AM - 4:00 PM


Q How is Ambassador Services Inc rated?

A Ambassador Services Inc has a 3.7 Star Rating from 18 reviewers.

Hours

Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM

Ratings and Reviews
Ambassador Services Inc

Overall Rating

Overall Rating
( 18 Reviews )
11
1
1
0
5
Write a Review

Shaler Johnson on Google

image From the moment I called and spoke with the receptionist I felt like a valued customer. I have had Ambassador Services out to my home several times for different repairs. Tony, my technician always communicated and was on time. Tony was also very respectful of my home, wearing shoe coverings and worked neat and cleanly. Tony explained everything that he needed to do to correct our problems. I always recommend Ambassador Services to my friends and family. Services: HVAC system maintenance, Repair HVAC, Water heater repair


Ira Geller on Google

image

Business Response on Google Jul 19th, 2023
We are sorry you feel this way but some of the explanation is just not true.Yes, we ask for a cc to hold your spot, but it will not be ran until final approval and signature of any completed work is done.The rates for trip charge and labor rates are explained to clients up from plus any testing or materials used. Your total bill was $497 - the amounts you list are not correct for our 1st trip However, we do not see any charge referring to Teflon tape or of anything relating to $ 125.00.In our follow up call regarding the a/c unit our technician found a refrigerant Leak and was asked to top it off. We declined that procedure as it would just leak out into the breathable air stream within you home. This is not a safe practice. You also had us report to your home with a salesman to provide unit replacement in a different area of the home.During a phone conversation with our service dispatcher you indicated you were not interested in any monies back. So that did not allow us to offer any monies back which we were willing to do. So we feel you have left that out of your review.

EJ Neenan on Google

image Thank you Ambassador for being an honest company that does great work right the first time! Your technician was extremely courteous and on time -- and had the parts needed to service my 2-zone HVAC on the hottest of days. He assessed the problem, ran additional checks to be sure, and had the house cooling down in no time. This was especially important since I have respiratory allergies that can trigger asthma. If I ever need other services for my home you can bet I'm calling Ambassador first! Thanks so much. Service: HVAC system repair

Business Response on Google Aug 3rd, 2023
Thank you for the review - we always strive for happy customers and always want to meet your comfort needs.

BJ Goldberg on Google

image Because I work there.


Daniel B. on Yelp

image To get ready for winter, I called Ambassador to do preventative routine maintenance for our nearly new heating/cooling systems (only 4yrs old).They charged me $679 for 2hrs of service.  Total cost was for time/service/labor (no parts were required). They basically tested the systems but did not clean them (said tested pretty good but would have to charge me about $150 more to actually clean anything. Two weeks later part of the heating system was not working properly.  So I called Ambassador to do a follow-up, but was told by Ambassador receptionist that they don't guarantee any maintenance work.  So I'd have to pay for another visit.So  I agreed to another service call, and after another 2hr visit I was charged an additional $371 to diagnose the problem (a zone power head head needed replacing). After talking with the repairman, the estimate to replace the part was probably going to be around another $500 +/-). So the repairman kindly told me what part I needed - and I ordered it online and in 5 minutes replaced it myself for $90.  BTW The technicians are good, but the company seems to care primarily about generating money (not much thought on getting repeat satisfied customers - a shame!).  Do not recommend Ambassador Services.


Load More Reviews

Overall Rating

Overall Rating
( 18 Reviews )
11
1
1
0
5

Write a Review

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