Olney Endodontics

Required that I pay an $800 copay based on insurance estimate; the office received the actual insurance claim which identified a much, much lower copay; the office received the insurance check in early September (it's almost November now); and they never sent me my refund of close to $200 due to me. Bad business practices that I've had to call multiple times since September (it's almost November now) and still no refund. Beware and check your insurance explanation of claims carefully.
Sep 10th, 2022

If you don't have a lot of time to read: if your tooth has a suspected crack, talk to the endodontist and the dentist about whether the tooth can be saved. If it's deep or severe enough, you may be paying a lot of money for a useless root canal for a tooth which will need to be extracted anyway.This is what happened to me. I had one tooth which caused me a great deal of pain and my dentist noticed a crack and infection in a tooth which has been previously undergone a filling for a cavity (6 months ago). They referred me to Olney Endodontics to discuss my options. The endodontist was nice enough and squeezed me in right away for the first of two root canal procedures. Only after I had paid $1100 and he had started my root canal did he notice the crack. After I went home, I was scheduled to complete my procedure two weeks later.During this time, my friend had told me about how another endodontist had charged for and performed a root canal on a cracked tooth, which the dentist could not save with a crown, so it had to be pulled. So he regrettably had to pay for and experience an uncomfortable root canal for nothing. This motivated me to call to follow up on the severity of my tooth crack.The endodontist explained that if my tooth was crowned, it may be "good for a few years." So I asked how long? And he wouldn't estimate. And I asked if I should pull it, and he said he couldn't tell me, as it was my decision to make. This didn't make sense, as I am not a dental professional, and I'm not knowledgeable enough to make a decision like that. I went to get a second opinion from another dentist (my own dentist was very unhelpful and I will not return to them anymore) and he agreed that the severity of my crack put me in a "gray" area and that I should ask the endodontist again for his best instinct on what would be best for me: finishing the root canal and getting a crown, or extracting it and getting a dental implant. When I called again, the endodontist was very condescending and again, refused to tell me which option was best in his professional opinion. I had to say, YOU'RE the professional, how can I decide if you can't tell me how many years you think a crown would hold before the crack gets severe...? Eventually, he relented and said that patients who have been in similar circumstances have usually said, they wished they just had the extraction and a dental implant.That is what I needed to hear, but I wish he had told me that before I paid over $1000. I decided to get the tooth pulled out. Obviously, I went to an oral surgeon not related to this office or my original dentist.PS. If you had to get a root canal from this office, it would probably be OK in terms of the actual procedure itself. I just don't trust these people and I wouldn't recommend them. I hope you will have more time to research your endodontists if you need one.
Apr 1st, 2022

I have major problems with my teeth and have been to numerous dentists. Dr. Phan and her staff are excellent. I will never go anywhere else for a root canal. I have seen them over 4 times and they are the best. Front desk staff is also excellent. Well worth the money!
Mar 12th, 2022

Jun 19th, 2021

They are overcharging me and bill the insurance for the services they didn't do it which cost my an 300 $ of my maximam allowance
May 6th, 2021