New Genesis Counseling
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8227 Cloverleaf Dr
Millersville, MD 21108
Chamber Rating
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Biani Jo
Son was doing well here, but therapist left and couldn't connect to any else.
Feb 26th, 2020 -
babyj
Aug 5th, 2019 -
Enduman
Friendly, not terrible, but room for improvement. A lot of staff turnover. It seems like everytime time we get a connection with a therapist they quit, and we are back to day one. We are about to embark on our third therapist now, and I am thinking about disembarking to somewhere else with more stable staffing. Doctors offices need a front desk, but there is no front desk here (not even space for one) so... - therapist have to buzz people in the front door during sessions which is kind of hokie. - we end up texting therapists direct for scheduling which leads to some confusion and missed appointments. - therapist retrieve patients from the waiting room themselves Waiting room is small and hot in the summer months, and it gets cold quick in the winter with every door opening.
Dec 6th, 2018
Contact Info
Questions & Answers
Q Where is New Genesis Counseling located?
A New Genesis Counseling is located at 8227 Cloverleaf Dr, Millersville, MD 21108
Q How is New Genesis Counseling rated?
A New Genesis Counseling has a 3.7 Star Rating from 3 reviewers.
Ratings and Reviews
New Genesis Counseling
Overall Rating
Overall Rating
( 3 Reviews )Biani Jo on Google
Son was doing well here, but therapist left and couldn't connect to any else.
babyj on Google
Enduman on Google
Friendly, not terrible, but room for improvement.
A lot of staff turnover. It seems like everytime time we get a connection with a therapist they quit, and we are back to day one. We are about to embark on our third therapist now, and I am thinking about disembarking to somewhere else with more stable staffing.
Doctors offices need a front desk, but there is no front desk here (not even space for one) so...
- therapist have to buzz people in the front door during sessions which is kind of hokie.
- we end up texting therapists direct for scheduling which leads to some confusion and missed appointments.
- therapist retrieve patients from the waiting room themselves
Waiting room is small and hot in the summer months, and it gets cold quick in the winter with every door opening.
Overall Rating
Overall Rating
( 3 Reviews )Write a Review
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