Giant Pharmacy

Made a 12:30pm appointment for a covid vaccine. Did all my paperwork online. Got to the pharmacy, I was informed it would be "over an hour" and was handed a clip board to fill out my paperwork. Appointments don't matter It's 2:20pm. Still waiting. If you're going to run a walk-in clinic, THAT'S FINE, run a walk-in clinic. But if you're going to offer appointments and preliminary paperwork online (you know, so people can PLAN THEIR DAY) then you should honor that. Everyone was friendly enough, just don't make an appointment in anticipation of being in and out on your lunch break or anything.
Sep 4th, 2021

Pharmacy manager whom refuses to give her name out. Completely RUDE and ignorant. Unfortunately i suffer from chronic kidney disease, including two other forms of kidney disease. I’ve never had a pharmacist disrespect me, belittle me, and treat me horrible. Don’t even bother going there because she will hang up on you, scream in your face and scream all your information out for everyone to hear.
Aug 28th, 2021

I’ve been going to this pharmacy for years but recently the customer service has been horrible. You can call to verify that your prescription ready and get there and it’s not ready. The employees are incompetent and you can tell that some really don’t know what they’re doing. This is your warning to go to a different pharmacy!
Jul 15th, 2021

They did NOTHING to verify my prescription. I dropped it off on Monday, and they told me I would get a text when it was ready. By Thursday I had not heard anything, and that's because they weren't sure of the name on the prescription. Never mind that I presented both my driver's license and insurance card when I dropped off the script. Never mind that I have been getting that exact same prescription every month for two years. Did they try to call the doctor's office with any questions? No. Did they bother to contact me, the patient, to let me know there was a problem? No. They did NOTHING, just threw up their hands and said "whatever" and made ZERO effort to clarify the issue, which once they actually contacted the prescriber turned out to be exceedingly simple.
Mar 29th, 2021

I.ve been Dealing with the Lanham Giant Pharmacy since the day it opened . The People there are excellent , Friendly and always looking out for their Patients. My Insurance company has tried to get me to go mail order but i can't . I love the way they take care of our Pharmacy needs .Special recognition of outstanding Customer Service from both Rob Melendez and Laura Adenikinju. The Lanham Giant Pharmacy is the best. They always exceed my expectations. My Wife feels the same way .
Jan 7th, 2021