Five Star Bath Solutions of Central Maryland

I recently updated my hall (full) bathroom using Five Star Bath Solutions (of Annapolis). From the start, with Kirk as my design consultant, to the install manager, Bo; they made this process seamless and provided clarity into the next steps with a definitive timeline. The office staff, Brittni, was very accommodating, patient, and kind as I coordinated a vanity delivery from a different vendor. Fast forward to the week of installation. Stephen, the lead installer, showed up on time every day, explained their process, what their focus would be, and addressed any concerns I had. He took great care in protecting the areas the team used to haul old materials out and new materials in, with picking up any on-site cutting debris. I cant say enough about how nice, professional, and knowledgeable Stephen was. As a testament to their commitment to the customer, my vanity top was damaged in shipping, forcing me to request another. They were understanding and installed the base of the vanity as I waited for a new vanity top to be shipped to me. Brittni and Stephen confirmed they will schedule an installer when the top arrives, completing the job in its entirety despite the roadblocks we encountered. [Will post an updated review after the vanity top is installed.] The quality of the products is great and they were installed with great attention to detail, allowing the custom vanity to fit snugly with the walls (and baseboards), and the seams were caulked with no mess or excess. They even allowed me to alter the best location for my two shower shelves and niche, providing placement recommendations based on their experience, customer feedback, and overall design appeal. I highly recommend you consider using Five Star Bath Solutions for your next bathroom project, regardless of size! 27 MAR 2024 Update: The new vanity top was delivered on Friday, 22MAR and Brittni was quick to coordinate with the install team. She worked her magic and accommodated a short turn request to have them come out on 26MAR. Stephen showed up on time and installed the vanity, back splashes and side splashes correctly and beautifully! Five Star Bath Solutions definitely didn't disappoint in their service from the start through finish line! Thank you!
Mar 27th, 2024

All personnel sent to our home were friendly, polite and very accommodating. Our master bath remodel was better than I had envision. The work was completed sooner than. Each evening, the staff clean up and neatly packed up the equipment and materials used.
Mar 18th, 2024

It's a challenge to impress me at 80 years old, but I was truly impressed with bathsolutions - from their initial presentation to completing the job. The workers who actually did the shower conversion were timely and did excellent work. The shower is beautiful.
Feb 13th, 2024

Great job , Good people. Very professional.
Jan 30th, 2024

Very professional installation. Completed in the time they promised and looks great. Would def recommend
Jan 26th, 2024