Montgomery Irrigation

Richard Coleman (Dick) _{on Google}

Apr 9th, 2024

Jose Castillo did a fabulous job on our backflow valve installation. He did a neat job and he explained it to me clearly. He was courteous and pleasant. Lastly, he cleaned up the area and replaced the grass chunks he dug out. I couldn't be happier.
Please thank him for me.

Kristin Lewis Noon _{on Google}

Jan 6th, 2021

We highly recommend Montgomery Irrigation; always prompt and professional. Today Lusvin replaced multiple sprinkler heads which had been damaged over the winter and resolved an issue (finally) with one trouble spot in particular that caused super saturation of one area of the lawn. Couldn't be happier! Thanks! Service: Irrigation system repair & maintenance

DAVID BOWER _{on Google}

Dec 16th, 2023

The worse experience ever. Destroyed my pool house and refused to reimburse for the repairs. This is after accepting responsibility for the damages. To add insult to injury, they even charged me to fix the problem they caused.
They suggested that my pool maintenance company turned on a breaker. I accepted that as a possibility even after talking with the pool company leadership. They said they have no need to enter the mechanical room nor touch any of the breakers. It wasn't until they "winterized" the system again that we realized they didn't know they had to turn off the breaker. It was discovered because I went into the mechanical room before the first freeze to confirm it was off. When I called them back out, the service manager evaluated the system and realized they inadvertently omitted this step.
Now the owner [response from owner] wants to chime in after a review is posted. Mind you, I have made several attempts to reach out, left multiple messages with his staff - all with no response. At no point did I tell him I submitted a claim to my insurance company. Nor do I think it should even matter to them. For the record, I did not. I provided them with receipts for all the repairs [at their request] and after calling the service manager several times, I was advised that they aren't going to cover the repairs.
What is typical in this situation Mr. Owner, is good business practices. Mistakes can and will happen. Accept responsibility for them and do right by your customers.
After reading some of the reviews I can see that's not necessarily always your practice. You have my number, call it. Do right by your customers or continue to lose them.

Aaron Katerberg _{on Google}

Nov 15th, 2020

Great people, leadership, and culture. A top notch company for Baltimore, DC, and Richmond.