ShopRite of Jacksonville

Feb 20th, 2024

Feb 6th, 2024

It's a little to small but store has everything
Jan 31st, 2024

I just had the worst experience ever at Shop Rite in Jacksonville. I came in on my way home at 9:40 to pick up a few things. I arrived at the check out and discovered all of the self check outs were closed except for one. Two gentlemen were bagging their groceries and it appeared that they were going to be awhile. I looked over to cashier who was standing there talking to another employee and asked if all of them were closed. She came over and said that it was 20 minutes to closing and people coming in at this time were obnoxious! I said I run stores and this happens all the time. She took me to a small counter and rung me up. One item. She refused to move her hand so I could place my item down while I put my credit card in the machine. She than began to tell me that she worked for a Fortune 500 company and didn't care what I thought. This was her second job and didn't need it anyway. At this moment my item fell to her right because she refused to move her hand so I coukd put my item down. I had to place it in a awkward position. She looked at it abd told me to pick up. I looked at her and began to leave She said some things that really got me angry and I said some things I regret saying as I left. This is something I definitely didn't expect from a local family owned business in a community thatvI lived in most of life. I have shopped here since they opened. I would mention her name but why bother. I will no longer shop here. I will pay a few dollars more and shop at Safeway across the street.
Jan 14th, 2024

Would leave ZERO stars if I could. On my first (and last) trip to this location I was accused of stealing at self-checkout at least twice. My simple response the first time was, "I scanned that item. You can check the screen to confirm". That should have settled that misunderstanding, but for some reason was not convincing to the attendant. The same person came back again to then accuse me of not paying for my bags... Which I did because the proof was on my receipt. I said, "I did pay. Check the receipt." This was STILL not convincing enough to her and she called the manager over. By the way, instead of rectifying the situation the manager just said, "She's just trying to do her job." Yes, but do you train your staff to make offensive accusations to your customers? You can prevent theft, but be confident someone is ACTUALLY shoplifting! I have NEVER been treated like that at a store. Let me say this, there were several people that came and went through self-checkout and none of them got treated like that. I am never returning.
Nov 23rd, 2023