CVS

Customers were very odd acting. Two different sets of three black people were together as if they all needed to be together while shopping for about 2 items. Weird to me and possibly should be monitored due to theft. They were odd.
Feb 27th, 2024

Worst CVS. Workers are getting paid to do their job if they dont like helping customers why even be in the customer service business. Racist employees as well!!
Feb 24th, 2024

Solid location with a drive through. They do vaccines here as well.
Dec 10th, 2023

The CVS health insurance/pharmacy system is just one of many designed to make money by avoiding honoring its commitments by providing medication prescribed by your doctor. Two examples 1. Doctor prescribed my child medication, but I received no word about it being filled for over a week, so I called in "Oh, we thought we sent you a notification, but after the doctor spoke to us we did not place the order in the system because we cannot receive this medication" "What does 'we cannot receive this medication' mean? Can't you just order it and give it to me?" "Well, we can order it but we know that it won't come" "Why can't it come? Who decides to look at the order and ignore it?" "We don't know" Still not sure what that's about, but what a system where they can take an order from your doctor and then just decide not to order it because of some mysterious, unwritten rule that says the order will be ignored 2. I received an unexpectedly high price for a medication. My insurance [CVS/Caremark, incidentally] has been on file for a while "Is that with or without insurance?" "Looks like without" "Oh, does my insurance not cover it?" "No, it does cover it -- but the system didn't process it" "How come the system didn't process it" "Your CVS card has some rewards on it and the system uses those first and if it uses those it doesn't charge insurance since we can't use both" "I'd like my insurance to be charged" "OK, the only way I can figure out to do that is to disable all the rewards on your CVS card which I've done now" ~~~~~~~ Now, to be clear, nothing against the individual employees who work here or at CVS in general. But the CVS system, even if you have CVS drug insurance, is designed to throw up barriers of unwritten, opaque rules so that they don't have to pay what they owe. They hope you give up and they can make a profit -- and, often, that's all you can do. There's no actual way to make a complaint someone will listen to on the system, you just have to roll with it. At least here someone could possibly see the little frustrations CVS insurance/pharmacy is happy to throw at you every day
Dec 3rd, 2023

If I can give them zero I will.
Nov 6th, 2023