Sleep Number

My wife and I went in to look at their newer beds (we are ready to replace our SleepNumber bed after 20 years of use). We were greeted as soon as we entered, our salesperson was great. She took her time to explain every aspect of the products. There was no pressure to buy or upsale after we made our decision. Our new bed will be delivered December 1, 2023
Nov 22nd, 2023

Sep 21st, 2023

Great service with a friendly staff
Jun 7th, 2023

A comprehensive showroom with many sleep number mattresses on display that you can try along with pillows and other accessories. The salesman was very helpful and knowledgeable. Having just returned from the Avocado Green store in Georgetown to check out their products we were very pleased with Sleep Number and bought a Smart 360 bed!
Feb 5th, 2023

Second worst purchase of my life. The customer service is terrible ( because they can'thelp or are closed when you need them to help ae bedtime). The bed is always malfunctioning and at hours when the troubleshooting tech line is closed. Interesting that they don't offer 24hrs help in order to help people actually get some sleep. I kept this bed to a few days over the return 90 day window which I keep myself for every night. We bought the bed late December and they counted holiday when the company was closed into our 90 window for return. I would gladly give this bed back. I offer to pay shipping and receive no money just to get out from the 4 thousand still owed but no go. The app is always glitching. Under bed light comes on and off by itself all night. The bed shows my husband and I both leaving the bed in the middle of the night for hours at a time, completely inaccurate. The incline position also does nothing for my husband's snoring, I get this is not sleep numbers fault but it is a major selling point that is not as fix all as they lead customers to believe. As mentioned above the bed it constantly needed rest at out of business times which leaves us with no rest. The last time the bed needed reset the supervisor informed me they have been having software issues and I would have to call back after the weekend to see if the system was fix. The bed stayed at an incline position for 24hrs until I had unplugged and replugged the electric cord just the right number of times. We have since bought a bed in a box from Sam's Club for 500$ and it has been a dream! Save your money!
Nov 28th, 2022