Woodbridge Brandywine Apartments

It was great
Apr 2nd, 2024

Find another leasing company if possible. Moved into an apartment that already had mold issues and they dont do anything about it. Car got broken into and they dont do anything about it (wont even alert other tenants), laundry rooms are a disaster and became a fire hazard due to all the lint build up and I alerted them multiple times and nothing was done. Told me it was a third party company and was out of there hands. The third party company also takes up to a month to even get back to any service requests. They charge outrageous admin fees for what? All they do is take your money and do nothing to help if there is ever an issue. I also know multiple people who also have an apartment or townhome with this company and they have also told me they have had nothing but problems either including floods, etc. Look anywhere but here!
Mar 31st, 2024

The maintenance team has always taken care of what needs fixed. They are prompt on completing each task in a timely manner.
Mar 25th, 2024

Was so amazed by how clean and beautiful the apartment is. The kitchen is so beautiful. Its the heart of every home. The appliances look like they are brand new The apartment is very cozy and very peaceful. The maintenance staff is right there at a moments notice. The office personnel is very friendly and helpful. My wife and I love this place.
Feb 29th, 2024

Stayed at this complex from 2021 to 2022. Nice rooms and had no complaints about neighbors. This was my first lease experience at the age of 24. Nevertheless, this company is willing to do things that won't hold up in court, borderline illegal, but aware you won't fight it due to the financial inability to do so. Will provide my anecdotal experience: Electrical payments are only available if you pay a convenience fee, each payment, which was $30 at the beginning of my lease but was increased to $60 by around the middle to end of my lease. I was only late on one monthly payment, two days after the payment date I came back from work to see I had an eviction notice on my door as if I was squatting or taking advantage even though it had only been two days. Lastly, and most egregious, on the last month of my lease, all payments per the lease-agreement fulfilled, I asked the office about a week before the last day if we could move up the exit inspection since I had to go set things up with my new place. They responded that they could but asked if that meant I wouldn't be living there for the last week of my lease, and I confirmed that assumption. They then proceeded to threaten me over email that if I did that, it would be seen as a void of the lease agreement, and they'd take legal measures to ensure I never leased again. Even though all payments have been received. Also, due to my failure to notify them that I wasn't planning on renewing my lease 3 months in advance, they fined me around $2,000. I tried to fight this, but after re-reading the lease, I saw it was poorly worded in the fine print, so I accepted the loss. Needless to say, I voiced my discontent about everything but ended up conceding to stay till the last day. I have every payment, email, and communication saved to this day, from my time here, and can provide proof to all my assertions. I haven't reviewed until now due to finding out a lot of these actions were illegal in their execution. I never plan on leasing again as this put a bad taste in my mouth, but I wanted to share my experience for all that are interested, especially young individuals like myself. Thanks for reading, and have a blessed day.
Feb 13th, 2024