Bob Bell Hyundai

Jun 30th, 2023

Good place to buy your new car, they are incredible.
Jun 19th, 2023

Got my car financed from Bob Bell Hyundai and they gave me a better interest rate than other competitors highly recommended and process was done in less than 3 hours which was pretty fast and finished smoothly highly recommend the dealership for purchasing a new car.
May 29th, 2023

My car was towed to this facility for service on 5/26/23. That day, I received a call that they would run diagnostics. I heard from the facility again on the morning of Tuesday, 5/30/23 requesting authorization to add gas so it could be driven and tested. I was promised a call back that afternoon, once it had been driven. I did not receive said call, so I called on the morning of Wednesday, 5/31/23. I was told my car was being pulled into the bay for diagnostics that very second and I would hear back from them that afternoon with the outcome of the diagnostics, although it was likely (according to them) that the car simply ran out of gas (broken gas meter and driven by a teenager). I did not hear back from them. So, I called this morning. I was told that the diagnostics that were promised Wednesday had not been performed and that my car had been broken into last night. I was told that they could no longer perform the diagnostics due to the entire ignition having been removed / damaged beyond repair. I was told that they would take no liability for the damage caused by the attempted theft, despite the car being in their possession. Both a service representative and Manager admitted that this type of theft on my model of vehicle is an extremely common, ongoing occurrence at their dealership. Therefore, it is apparent they have not taken reasonable measures to deter such property damage and theft, despite their awareness of risk. Bob Bell's lack of communication within the promised timeframe and failure to effectively deter theft on their property put my car at enhanced risk for damage / theft. I was not warned about this enhanced risk potential when they took possession of my car. Today, they informed me of signs posted on the property stating their position of lack of liability due to damage incurred by theft on their property, but by their own admission, they knew I have never been exposed to these signs, due to never actually being on their property (my car was towed there). In the absence of being exposed to the signs, I should have been given another form of this disclosure, but I was not. This second lapse of communication enhanced the risk they created for me that led to the damage to my vehicle and stripped my of my autonomy to make choices that could have led to a different outcome. Due to Bob Bell's multiple lapses in communication and their negligence in caring for my property while it was in their possession, Bob Bell should fix the damage to my vehicle that was incurred when it was vandalized last night while in their possession. Their refusal to do so borders on criminality.
May 26th, 2023

I recently purchased 2023 Hyundai Elantra. Great salesman that are very knowledgeable of the products they sell. Great finance department that walked me through step by step of the process and wasnt pushy the whole time.
May 21st, 2023