Bob Bell Ford

I had a few recalls I'd been putting off because of my work schedule, etc. Out of no where, I get a text from Bob Bell asking if I'd like to have a tech come to my house and do the recalls! Yes, please and thank you! The tech, Andrew, was friendly, sharp, and on time, and he got the recalls taken care of in 20 minutes. Absolutely brilliant idea to have mobile techs - customer first thinking
Apr 2nd, 2024

I took my truck in for service and everything went smoothly. I was quite impressed. They even asked if I needed a ride anywhere. Everyone was so polite. I will definitely be bringing my vehicles here from now on!
Mar 27th, 2024

I bought two brand new cars from Bob Bell in the past and they were fantastic. I purchased a used car for 14k in December 2023. Ive had nothing but issues with it since. I brought the car I bought back to Bob bell in February 2024 to be fixed since I was having so many issues.. they fixed the breaks and told me I was over reacting about the other issues.. snow/rain getting in the back seat, the car not accelerating or jumping when it does, windshield wipers falling off while driving, after market radio never working, etc. I tried selling it to three different dealerships and was offered $3500-$4000 every time. I was told by Bob Bell that the carfax was clean, no accidents & I was the third owner. The other dealerships showed me the carfax and there was a major accident and Im the fourth owner!
Mar 27th, 2024

Sales manager doesn't know how to close a deal nor care about thier customers. Won't buy another car from them.
Mar 26th, 2024

I purchased a vehicle 6 months ago. I had had to put the car in the shop twice now for major issues and not due to normal wear and tear. I was mislead about the warranty left on the car and found out the truth after i signed the dotted line. Asked for a refund first week I had it. The staff are not responsive once you made your purchase but always available during your search. Avoid going here if you can, worst car experience ever!
Mar 21st, 2024