Mountain Ridge Apartments

Mar 30th, 2024

First let me Thank Management for handling all requests. The maintenance team did a great job in a timely fashion. Hat's Off Take a Bow.
Mar 10th, 2024

Amazing! If youre considering , do it.
Dec 21st, 2023

Very dependable maintenance crew. Answers requests when called upon
Oct 21st, 2023

If I could give 0 stars I would! My sister & I were new move-ins at Mountain Ridge Apartments. We were moved into a unit that wasn't safe, and had a lot of issues. The back door lock was badly damaged (as if there has been break-ins) & the only way to keep it shut was the metal bar. Every single window was screwed shut and the ventilation smelt foul. We did not feel comfortable or safe and expressed that concern. The A/C didn't work because there was a leak ( the temperature got down to 80 degrees from 95). They finally sent someone out after 3-4 days of calling and putting in tickets and blatantly let us know that they were ignoring us, when we finally got through to someone in the office. Everything should have been tested and ensured to be properly working prior to our move in date, especially in the middle of summer when temperatures are reaching into the 90s and hotter. They do walk-throughs after every tenant has vacated the premises, to see damages to the property. I wouldn't recommend this place to anyone! Me and my sister are waiting to speak with corporate because we couldn't occupy the unit due to the high temperatures! They had us move out on July 4th without any accommodations for their inconvenience, not only that...but they tried to "supercede" us into another unit because ours was deemed inhabitable. This other unit was dirty and had no patio/balcony like we had already paid for, the blinds were dirty and ripped, the carpet was nasty and there were bugs present. We were so disgusted we immediately declined. The 2nd option was for us to pay more money for a top floor unit (that wasnt ready), which I didn't think was right since they caused the inconvenience due to them not doing their jobs correctly. I also have their employee talking badly about the company and the unit they placed us in, all while also stealing from me on camera. They will pretend they don't know about the issues in their units to cheat you! Find somewhere better!
Jan 2nd, 2024